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IAAP Certified Administrative Professional
IAAP Certified Administrative Professional
Certification Advantage

Professional certification is a distinction that sets you apart from others. It’s an investment in your career that shows employers, customers, and co-workers that you are committed to the profession. If you enjoy your job and are good at what you do, why not back that up with the IAAP Certified Administrative Professional (CAP) designation?

Apply for the IAAP CAP today and excel in your career! 
Here is what the IAAP CAP certification can do for you:

  • Improve your professional qualifications
  • Build invaluable personal and professional confidence
  • Open new doors in the job market 
  • Advance your career to the next level
  • Allow you to become the “go-to” resource in your office
  • Give you the potential to earn a higher salary, receive a promotion or a bonus

The IAAP Certified Administrative Professional (CAP) is a professional certification geared toward office and administrative professionals. It is the only recognized professional certification in the administrative profession that encompasses all areas of an office environment.   

Congratulations to the September 2015 CAP, OM and TA Certified Designees!

Congratulations to the March 2016 CAP, OM and TA Certified Designees!

Thanks to The Foundation of IAAP for its generous support and to those working in the administrative profession.


Quick Links 
Register for the Spring 2017 Exam
BOK - Body of Knowledge
Exam Dates and Deadlines
Policies and Procedures
Exam Prep
CAP Exam Reschedule Form
OM Exam Reschedule Form
Steps to CAP Certification


Eligibility Requirements

Before applying for the exams, you must have administrative experience. All experience submitted must have been earned in the past 10 years. Of that, twelve consecutive months of experience must have been with the same employer in the past 5 years.

Education Experience Required
No college degree 4 years
Associate degree 3 years
Bachelor’s degree or higher 2 years

If you choose to use education as a way to meet the experience requirement, your college degree must be from an accredited institution. 



The International Association of Administrative Professionals (IAAP) does not endorse any study materials, groups, or exam preparation courses. The IAAP Certified Administrative Professional Study Guide - Preparation Reference for 2016 CAP Exam was developed by subject-matter experts using the IAAP CAP Body of Knowledge who did not have access to or knowledge of current CAP Exam questions. 

The IAAP Certified Administrative Professional (CAP) exam is governed by the Certification Advisory Board (CAB) whose members are not involved with the development or administration of any preparatory resource.

The CAP Study Tools mentioned on the IAAP Website are for reference only and do not guarantee success on the examination.  IAAP’s goal is to provide candidates with access to a variety of quality preparation options.