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Contact: Abby Goodman
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THE EVER-EXPANDING ADMINISTRATIVE ROLE
More Responsibilities, Improved Career Prospects for Support Staff, Survey Shows
MENLO PARK, CA -- With Administrative Professionals Week (APW) around the corner, executives will be thanking their “right-hand” person. This year they may have more reasons to thank them, a new survey shows. Nearly three-quarters (73 percent) of managers polled said responsibilities for support professionals have increased in the last five years. Fifty-seven percent of executives also said administrative staff have greater career options than five years ago.
The national survey was developed by OfficeTeam, a leading staffing service specializing in the placement of highly skilled administrative professionals. It was conducted by an independent research firm and is based on telephone interviews with 150 randomly selected senior executives at the nation’s 1,000 largest companies.
Executives were asked, “During the past five years, how have the responsibilities for administrative assistants changed?” Their responses:
Increased significantly............................... 23%
Increased somewhat................................... 50%
No change.......................................................... 14%
Decreased somewhat......................................... 11%
Decreased
significantly................................
2%
100%
Executives also were asked, “Does an administrative assistant have more or less of a career-growth track than five years ago?” Their responses:
More................................................................. 57%
Same……………………..................................... 25%
Less.................................................................. .....17%
Don’t know.......................................................... 1%
100%
“Efficiencies created by technological advancements have allowed administrative assistants to take on a wider range of tasks, including managing budgets, negotiating vendor contracts, overseeing projects and maintaining websites,” said Dave Willmer, executive director of OfficeTeam.