
IAAP 2005 Profile of Administrative Professionals Survey
Rating of qualities that are
most important in a manager/supervisor/boss
(On rating scale of 0 to 10 – 10 being
most important quality; 0 being least important quality)
| Effective communicator | 9.6 |
| Is approachable | 9.5 |
| Stands up for employees | 9.3 |
| Knows his/her job and has an effective vision for success | 9.3 |
| Gives feedback and praise when warranted | 9.1 |
| Well-organized; gives clear direction | 9.0 |
| Delegates meaningful tasks | 8.8 |
| Understands work processes | 8.7 |
| Other responses (See below) |
Sampling of "Other" Responses...
Allows flexibility, provides a fun and supportive atmosphere at work
Allows subordinates to make decisions
Attitude
Attitude - 10+
Being "put together" both in their personal life and their professional life
Being a mentor
Believes in equal treatment among employees at all levels within the corporation
Compensates for extraordinary demands
Confidentiality
Decisive
Does NOT micromanage
Does not micro-manage!
Engages employees' minds and hearts
Engineers sometimes do not communicate well.
Ethical and professional
Ethical, considerate and respects me
Exemplary behaviors relating to honesty, trust, integrity, and morals/values; handles issues fairly
Fair and have integrity
Frequently communicates vision/direction for the company
Gives you a task and let's you figure out how to reach the goal by the deadline
Good personality match
Good work ethics and habits
Has fun
Has personal integrity
Has sufficient technical skills
Helps my career advancement
He's great! Always giving me credit for my work - and sometimes his!
Honest/ethical
Honesty
Honesty
Honesty
Honesty
Honesty, good morals and values
Includes staff rather than manages staff
Integrity
Is a good leader
Is a team player not a dictator
Is appreciative
Is fair and does not have personal relationships with her subordinates
Is open to input from employees - 9 out of 10 rating
Is pleasant
Is respectful
Is supportive of professional development
I've been both (manager and line staff) and I believe trust ranks high on both sides.
Knowing how to delegate effectively and letting you do your job without standing over you
Knows their staff's individuality, needs, goals, style, etc
Knows what his administrative professional does in a day and shows appreciation
Knows how to utilize an administrative assistant
Loyalty, support
Must have experience in supervising effectively
My boss is overloaded. Therefore, her time for me is limited. I know it is not her fault.
Not a gossipy person, is able to keep confidences.
Not afraid to try something new and bold -- open to ideas from other staff
Occupational experience
Positive attitude and motivational
Punctuality
Remains calm under pressure
Respect for you as a person
Respected in community and by peer group
Respects the administrative assistant's work ethics
Rewards and gives attainable goals
Sense of humor
Sense of humor a big plus
Shouldn't jump to conclusions without asking
Supports career development for office staff
They upgrade leadership skills regularly.
Total empowerment for employees; doesn't micromanage
Treats assistant like they are equal part of the team
Treats employees equally
Treats employees with dignity and respect
Treats me as a member of the team -- not an outsider
Trusts colleagues
Trusts his assistant to do the best possible job in order to produce the best results
Trusts you enough that you are their sounding board or person they vent to (not at)
Trustworthy
Understands and facilitates the need for employee to maintain a healthy family life.
Understands outside influences
Understands the importance of responsibility to family
Values employees as vital to the organization
Very congenial and understanding
Visible; a part of the work unit
Wants subordinates to excel
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