The Secret To Your Manager's Success

Robert Hosking's picture

Many of us already know how valuable administrative professionals are, but a new OfficeTeam survey confirms it! Nearly all (94 percent) of senior managers interviewed said their administrative assistant is important to their success at work. Among those supervisors, more than 4 in 10 (44 percent) reported their assistant’s contributions are very important. The vast majority of respondents (91 percent) also felt support staff should be recognized on Administrative Professionals Day, a 25-point jump from a similar survey conducted in 2005.

The roles of administrative professionals continue to expand, and executives are relying on their assistants more than ever to help address business needs. In fact, many of you are often being asked to help out with projects outside of your traditional roles, taking on new responsibilities in areas such as technology and social media, cost control, hiring, corporate events and social responsibility. Busy managers delegate work to their assistants, and you might also be tasked with making important workplace decisions on behalf of your boss. 

Although it’s valuable for employees to receive acknowledgement throughout the year, Administrative Professionals Week provides a special opportunity to shine the spotlight on support staff. The daily contributions of administrative professionals like you often occur behind the scenes, so you definitely deserve a thank-you!  

Getting credit for your accomplishments not only keeps you happy and motivated at work, but it also helps you stand out during performance reviews and could ultimately affect your career advancement.

Make sure you’re getting the recognition you deserve by following these tips for gaining visibility:

  • Provide status reports. Even if they aren't requested, let your manager know that you'd like to send weekly project updates. Be specific when describing exactly what you did and what resulted from your efforts.
  • Thank the team. Call attention to group successes by sending an email recognizing those who helped and copying relevant managers.
  • Share the news. Receive a gushing email from a client? Be sure to forward it to your manager.
  • Start a collection. Keep a folder of professional highlights, such as emails praising your work and complimentary notes from managers. You can use this information during performance reviews to showcase your achievements.
  • Speak up at meetings. During staff meetings, be willing to share ideas and propose solutions to issues facing your department. This will help reduce the possibility of coworkers taking credit for your ideas. You’ll also demonstrate that you are truly engaged in what’s going on around you.
  • Take the assignments nobody wants. Demonstrate a strong work ethic by completing these tasks -- no matter how tedious or tiring -- on time and error-free.
  • Offer to help. If a teammate is struggling to meet a deadline, offer to help. Employees who show initiative are always in demand. Maybe even join a committee at work to help with projects outside of your normal responsibilities.
  • Network on the job. Managers notice and value team members who work well with others. Get to know a cross-section of people in your organization outside of your day-to-day contacts by introducing yourself, asking about their responsibilities and inquiring about upcoming projects where you might be able to help.

(Robert Hosking is executive director of OfficeTeam, the nation’s leading staffing service specializing in the temporary placement of highly skilled office and administrative support professionals. OfficeTeam has more than 315 locations worldwide and offers online job search services at If liked what you read here, get more by registering today for EFAM 2013, where Hosking will be a session presenter.)