The CAP is a single, 3.5 hours exam that includes
approximately 300 questions that focus on Communication, Organization and
Planning, Information Distribution, Records Management, Physical and
Information Resources, Document Production, Financial Functions, and Human
The OM is a single, 3.5 hour scenario-based exam that
includes approximately 175 questions that focus on Organizational Planning,
Advanced Communication, Advanced Administration, and Team Skills.
Download the CAP
& OM Exam Guide for exam outlines, sample questions, bibliography of
recommended study materials, and suggestions on exam preparation.