12:00-1:00pm – MAL Meeting
12:30-1:30pm – Parliamentarian Office Hours
2:45-3:45pm – Town Hall Meeting
4-5:15pm – District Caucuses
 

Come learn the ins and outs of EFAM. Hear from IAAP leaders as they tell you to dress in layers, how to meet other office professionals, the best sessions to attend, and how to rest those feet after a long day.

Acclaimed author and speaker Jill Farmer teaches you how to heal your relationship with the clock. She reveals how to get more hours back in your day to accomplish what you want to achieve. She exposes how most of us are subconsciously sabotaging enormous chunks of time, even though it looks like we're "busy beyond belief." Jill will teach you how to re-capture time, meaning, and impact in your life. Then, she’ll reveal surefire methods for dissolving dreaded tasks, and for tackling huge projects (even some that have been hanging around for years.)

Cut through the typical jungle of information and create graphics that succinctly communicate concepts and ideas without resorting to boring bullet points. Your presentation should be more than just a teleprompter.

In today’s global work environment, more and more assistants are providing support to managers and teams that are in different cities, different time zones and different countries. This creates unique opportunities for administrative professionals to provide virtual support. Find out what tools are needed to be effective at virtual support. Create relationships without meeting a person face-to-face. Understand how communication and discipline are essential tools to be successful. Whether you provide virtual support for your company, or own your own business as a virtual assistant this session will get you on the right path for virtual success.

Email is such an integral part of today’s business world and it has changed the way we communicate every day. Learn how to be better communicators in the email age. Understand when it is and isn’t the most effective form of communication. Master the subtleties of formatting, length, bullet points, introductions, subject lines and the use of codes for actions needed.

Join all of your colleagues as IAAP installs its 2013-2014 International Board of Directors, its 2013-2014 Foundation Board of Trustees. Also, hear the state of the association by Executive Director, Gerald J. Donohue, Jr., CAE, CMP. 

NEW THIS YEAR!

Marketplace, formerly known as Office Expo, has been broken into two separate sessions, a morning session and an afternoon session. Check your registration confirmation to determine which session you signed up for. You spoke and we listened. Separated Marketplace hours allows you more opportunity to have one-on-one conversation with key vendors to help your business run better, faster, smarter and more efficiently. When not in the Marketplace, check out cutting education technology sessions.
 

Google provides great e-mail, document sharing, calendar, and website apps, so what’s new and what’s next? In this session learn about a new look, online discussions and automated workflows. 

Join your colleagues and friends as we recognize Members of Excellence, Avery Great Results Chapter and Division Achievement Award winners and Avery Box Tops for Education Award winners. We will also honor International President Karlena Rannals, CAP-OM, as her terms comes to an end. Enjoy a light lunch, good laughs and positive feelings about the industry you work in.

In this session you will learn what "cloud" computing means and why you should be using it. You will learn how the power of the cloud will make your office more productive. Learn how to file share and use video conferencing, all part of cloud capabilities.

Learn new techniques to help you win the age-old battle against wasting time looking for information. This session will help you work confidently and quickly while keeping your records and information secure and well organized.

Morning update on conference happenings.

This session is for IAAP webmasters whose websites are hosted on the IAAP Web Community. Attendees will receive training on the content management system as well as tips and tricks to make editing your chapter or division website easier. We'll cover some easy and useful online tools and introduce you to basic HTML editing so you understand the ins and outs of your website.

Do you shy away from confrontation? Do you want to offer a co-worker or associate some feedback to help them improve, but aren’t sure how to begin? During this session, review the benefits of feedback, investigate some techniques for starting a “tough” conversation and working through the paths the conversation may follow, and learn what to do when you’re on the receiving end of helpful (or not so helpful) feedback.

All of us are dealing with demands on our time. Most days we are flooded with email, phone calls, and meetings. Often we have people stopping by our desk to ask for help, or just to chat. Learn our biggest time wasters, how to cut your planning time in half, and create a daily plan that works for you. Leave this session with techniques for stay focused and energized and for minimizing distractions and interruptions, and more.

We all need advice, guidance, and coaching throughout our career. Mentoring is not just for those beginning their career or for those making a turning point. Mentoring is for everyone! This session will unveil how you can be a more effective mentor to co-workers in your existing workplace, co-workers outside the workplace, or to students preparing to enter the workforce. Don’t miss the opportunity to discover the skills necessary to help others embrace their own greatness, face their fears, and overcome obstacles.

Poor communication can cause or exacerbate problems on projects and result in them ending unsuccessfully, while effective communication can help overcome many other mistakes. Whether you are in charge of the project or are a team member, learn proactive communication techniques to help your project go smoothly with less frustration, less uncertainty and no surprises.

Learn how to work better with your boss and your co-workers by better understanding who you are and how you function in an office setting. Come learn about the Myers-Briggs Type Indicator (MBTI) assessment tool and discover how this assessment can be used to measure preferences in how people perceive the world, communicate, gather information, and make decisions. Becoming more self-aware will help you become more successful in the office.

Join your fellow EFAM attendees to honor the new President of the IAAP Board of Directors Judith Yannarelli, CAP-OM, in the ceremonial passing of the gavel. Hear Judith’s 2013-2014 speech and cheer with excitement as you get a sneak peek of the 2014 EFAM host city and location, presenting by the 2014 Host Committee.

Do you shy away from confrontation? Do you want to offer a co-worker or associate some feedback to help them improve, but aren’t sure how to begin? During this session, review the benefits of feedback, investigate some techniques for starting a “tough” conversation and working through the paths the conversation may follow, and learn what to do when you’re on the receiving end of helpful (or not so helpful) feedback.

Bringing forth the creative you by following the "LikeaMouse" Walt Disney CREATIVE model: Challenge Assumptions, Refocus Energy, Explore Possibilities, Accentuate Strengths, Think Visually, Ignite Learning, Value Tomorrow, Enjoy the Ride.

Trust is essential in the workplace. Trust can often times be difficult to obtain, difficult to keep, and can be gone in an instant. Join this session to learn how to build a trusting relationship with your boss and/or coworkers. This session will focus on the importance of open communication, maintaining integrity, and being honest.

What do your marketing materials say about your organization? Are they full of cutesy clip art or do they provide useful information for your intended audience? Promotional materials can be great marketing tools—or they can turn people off. Do they show your organization is current and vital, or do they emphasize the past? Learn how to write content that avoids buzzwords, focuses on outcomes, and shows ROI that causes your reader to take notice and take action.

With so many information devices and clouds in use, and more to come, synchronizing information among colleagues can be a frustrating hassle. In this session, get an overview of what devices sync well together. Learn tips and tricks to help you synchronize your information quickly and easily.

Facebook, Twitter, LinkedIn, Pinterest – the options for on-line socializing are growing. Which platforms should you use for business and how do you use them for communications and marketing, for promotion, for media relations, and for engaging with consumers? Employers are using social media to get the word out about their products. They are also using social media to check up on you. In addition to learning how to use social media for company and organization marketing, learn how to protect yourself and your image. We’ll look at privacy settings, how to block content, and what to post and what not to post.

In today’s global work environment, more and more assistants are providing support to managers and teams that are in different cities, different time zones, and different countries. This creates unique opportunities for administrative professionals to provide virtual support. Find out what tools are needed to be effective at virtual support. Learn how to create relationships without meeting a person face-to-face. Understand how communication and discipline are essential tools to be successful. Whether you provide virtual support for your company, or own your own business as a virtual assistant this session will get you on the right path for virtual success. 

More info coming soon.