EFAM | IAAP

EFAM 2012 Tabs

EFAM Registration Now Open!

You know the phrase "Everything's bigger in Texas?" That also applies to this year's Education Forum and Annual Meeting in Grapevine, located between Dallas and Fort Worth. We'll be blazing into Texas July 21-25 with a bigger and better EFAM than ever before.

You wanted more education so this year we're giving you three keynote speakers and extra sessions on Sunday. Some of you come to EFAM only for the education and networking, that's why we're offering you the option on Sunday of attending technology training or IAAP business sessions. This year you'll find even more of what you've been asking for: education and networking.

Registration is now open. You can also view the registration brochure here.

Early-bird rates available through May 23, 2012. When registering, choose "The Events Center" after logging in to proceed with registration.

Save $150 now by booking a room at the Gaylord prior to registration.

Download Registration Brochure

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Reserve your room now for the 2012 Education Forum and Annual Meeting July 21-25 at the Gaylord Texan Hotel and Convention Center in Grapevine, Texas.

About 10 minutes from Dallas/Fort Worth International Airport, the Gaylord Texan will be the perfect place to relax, shop and enjoy yourself during EFAM. The resort includes more than 1,500 luxurious guest rooms with wireless internet access, safes and complimentary bottled water. Guests will have access to a 25,000-square-foot day spa and fitness center. Plus, you will get four complimentary passes to Paradise Springs, the Gaylord Texan’s 10-acre pool complex with a 600-foot “lazy river,” beach, bar and grille and game pavilion. There’s casual and formal restaurants, plenty of shops and a night club. When it’s time to attend the conference, you’ll be easy walking distance from the resort’s convention center. The entire resort is indoors and climate controlled, with lush landscaping and majestic glass atriums.

Get on the trail for the 2012 EFAM and make your reservation today!

SuperShuttle and ExecuCar member discount available

SuperShuttle and ExecuCar offer some of the lowest airport transfer rates in the nation. Your discount gives you an even lower rate for services in all 33 of our US airport markets and is good on all SuperShuttle and ExecuCar reservations that are made and paid online.

Your discount gives you 10% off your roundtrip reservation made and paid online. Discount does not apply to exclusive vans. It is valid on both SuperShuttle and ExecuCar services nationwide.

COMPANY: IAAP
DISCOUNT CODE: 23Y4W
LINK: http://www.supershuttle.com/default.aspx?GC=OOOOO

Saturday, July 21

Download the full registration brochure

Session Time	Session Number	Session Title	Session Speaker
8:30 a.m. - 11:30 a.m.	#100	InfoPath Forms for Email, SharePoint or the Web #100 InfoPath Forms for Email, SharePoint or the Web Gini Courter 8:30 a.m. - 11:30 a.m., Saturday, July 21 With InfoPath you can create beautiful, efficient forms that are filled out using InfoPath or in a web browser. InfoPath forms are easy to create using the powerful InfoPath design tools. Come find out what all the excitement is about! NOTE: We recommend attending the SharePoint session. We’ll use SharePoint to publish and display results from the form created in this session. Customize an InfoPath form template Use layout tables and controls Distribute a form using Microsoft Outlook	Gini Courter
8:30 a.m. - 11:30 a.m.	#101	Trust and Respect: The Basis For All Successful Relationships #101 Trust and Respect: The Basis For All Successful Relationships Dan DeSalvo 8:30 a.m. - 11:30 a.m., Saturday, July 21 Business today is based on trust and respect. Whether you’re talking about stockholders and stakeholders, outside partners and alliances, or coworkers and management, you can’t reach your goals unless everyone gets along and goes along. With less resources and more demands, we have to join forces and work as part of a team. However, trust doesn’t come with a title or a signed agreement. It’s forged by keeping your word, turning out quality work, and being supportive of your allies. Learn the basic tenets of trust and respect, how to get them, how to keep them. Find out what’s so different about today than 10 years ago and why relationships will continue to rise in importance – although in very different ways. Gain valuable insights into building trust with someone you doubt or have had previous bad experiences with. Look at behaviors that can create positive interactions and ones that can destroy them. Examine reputation management and learn how to recover from mishaps	Dan DeSalvo
8:30 a.m. - 11:30 a.m.	#102	Creating, Sustaining and Managing Partnerships and Alliances #102 Creating, Sustaining and Managing Partnerships and Alliances J.J. Childers 8:30 a.m. - 11:30 a.m., Saturday, July 21 The name of the game today is collaboration. Whether you are pooling resources, sharing expenses, solving mutual problems, or intertwining joint projects, admins are finding themselves looking for suitable partners, fine-tuning business alliances, and coordinating project teams which can be virtual, global, and diverse. Learn to develop and grow strong virtual relationships. Hone customer service skills to make off-site coworkers feel welcome and part of the team. Confidently mesh differences in procedures and constraints. Create a common tone and flawless interjection of elements from several contributors. Get tips for dealing with demanding, procrastinating, or non-cooperating comrades. Use proven techniques to gain consensus on outcomes and final products.	J.J. Childers
1:30 p.m. - 4:30 p.m.	#150	SharePoint for Power Users #150 SharePoint for Power Users Gini Courter 1:30 p.m. - 4:30 p.m., Saturday, July 21 Your organization is using SharePoint now or soon. How can you get a handle on this new technology? Whether you’re just a user or in charge of administering one or more SharePoint sites, this session is for you. Starting from scratch, we’ll use Windows SharePoint Services to create and provision a SharePoint site for a team. We’ll also publish the InfoPath forms created in today’s first session and use a Word form as a library template.	Gini Courter
1:30 p.m. - 4:30 p.m.	#151	Mastering Ambiguity and Change #151 Mastering Ambiguity and Change Dan DeSalvo 1:30 p.m. - 4:30 p.m., Saturday, July 21 We’re living and working in an era of constant change. It’s unsettling, but ready or not, it’s necessary for businesses to survive in today’s competitive global market. Employers expect that we’ll cope with uncertainty, increase productivity, and manage emotions, even if the future is ill-defined and not well-communicated. Gain the skills and foresight needed to get comfortable with ambiguity and make innovation work for you. Learn to operate in the presence of fear. Become aware of self-imposed limitations that can freeze your progress. Understand the five emotional competencies required for mastering ambiguity Discover strengths and minimize weaknesses – don’t wait until things are "perfect." Develop strong relationships to assess the situation and adapt accordingly. Rely on teamwork, collaboration, and cooperation to get ahead of the change curve.	Dan DeSalvo
1:30 p.m. - 4:30 p.m.	#152	The Social Media: Getting Connected And Creating A Brand #152 The Social Media: Getting Connected And Creating A Brand J.J. Childers 1:30 p.m. - 4:30 p.m., Saturday, July 21 Organizations large and small, local and global, not-for-profit and for profit are using social media to promote their products, boost revenue, generate leads, enhance customer service, increase loyalty, and much more. It’s an effective way to reach your audience. It’s also an avenue for creating building strong networks. Get the inside scoop on how and when to use social media tools like Facebook, Twitter, LinkedIn, the pitfalls involved, and the role employers might expect admins to play.	J.J. Childers

Sunday, July 22

Session Time	Session Number	Session Title	Session Speaker
9:30 a.m. - 12:30 p.m.	#200	Word 2007/2010 for Power Users #200 Word 2007/2010 for Power Users Gini Courter 9:30 a.m. - 12:30 p.m., Sunday, July 22 Word 2007 and 2010 are more than just a pretty interface – the newer versions of Word have lots of powerful new features. If you settle for simply learning the “new” locations of the old commands, you’ll miss the new features designed especially for administrative professionals that will make you more effective and efficient. This is a great opportunity to upgrade your skills and be a Microsoft Word power user! In this session, you’ll learn SmartArt, QuickParts, Equation Editor, Document Inspector, QuickStyles, along with reformatting tips, adding background features, blogging directly from Word and more! Whether you assemble reports or create templates for others to use, Word will lighten your load.	Gini Courter
3:00 p.m. - 6:00 p.m.	#250	Building Powerful Forms in Word 2010/2007 #250 Building Powerful Forms in Word 2010/2007 Gini Courter 3:00 p.m. - 6:00 p.m., Sunday, July 22 If you’ve been creating forms for Word 2003 or earlier, you won’t believe what’s possible in Word forms today! We’ll combine the new Word XML controls with building blocks and form logic to create forms that provide multiple-choice options and pre-formatted boilerplate text. Now that your organization has everyone in Office 2007 or 2010, it’s time to use the power of Word forms.	Gini Courter

Monday, July 23

Session Time	Session Number	Session Title	Session Speaker
8 a.m. - 9:45 a.m.		Keynote: Lead With LUV – A Different Way To Create Real Success Keynote: Lead With LUV – A Different Way To Create Real Success Colleen Barrett 8 a.m. - 9:45 a.m., Monday, July 23 Colleen Barrett began working as an executive assistant with Herb Kelleher at his law firm in 1967. Later, he bought a small interest in a commuter airline that ran between three cities in Texas. He became its legal counsel and director and took Colleen with him. This small airline later became Southwest Airlines, one of the most talked about and profitable of all carriers. When he retired in 2001 as President and CEO, he turned to two old friends: James Parker, the company's longtime general counsel to succeed him as CEO, and Colleen Barrett to become president, having moved up through the ranks and served on the management team for several years. This admin turned executive, will explain that Southwest is in the customer service business but it happens to provide transportation. She will give a quick overview of how SWA became a marketing company; how SWA’s culture came about; what five leadership expectations the company sets for its people and who SWA’s customers are in terms of importance. She will also share her thoughts about why she believes that servant leadership, LUV and freedom are the key ingredients to Southwest’s success.	Colleen Barrett
10:30 a.m. - 12:30 p.m.	#300	All About Outlook 2010 #300 All About Outlook 2010 Gini Courter 10:30 a.m. - 12:30 p.m., Monday, July 23 We’ll start with our Top 12 tips and tricks for Outlook email, calendar, and tasks to increase your efficiency. We also review some other applications that extend the power of Outlook for individual users and for the enterprise.	Gini Courter
10:30 a.m. - 12:30 p.m.	#301	iPad vs Laptop: What works and what doesn’t? #301 iPad vs Laptop: What works and what doesn’t? Annette Marquis 10:30 a.m. - 12:30 p.m., Monday, July 23 Can I leave my laptop at home and get by with only my iPad? Can I get rid of my laptop all together and just use an iPad? These are the two most common questions we hear when people are considering purchasing an iPad. In this session, you’ll see what an iPad can do and what its limitations are. Understand the capabilities of an iPad as it compares to a laptop. Be familiar with the most valuable productivity apps available from the App Store. Know how to tweak iPad settings to make the iPad work for you. Feel confident using your iPad on the road.	Annette Marquis
10:30 a.m. - 12:30 p.m.	#302	Get Organized With Avery! #302 Get Organized With Avery! Sharon Werner, Avery Dennison 10:30 a.m. - 12:30 p.m., Monday, July 23 Getting and staying organized in an ever-changing work environment can be challenging. Find a few extra minutes in your day, reduce stress, and achieve greater productivity by organizing your workspace, your documents, and your projects using Avery products. Manage incoming information overload Discover timesaving tips to organize your workspace and yourself Take the Avery “Are You Organized” quiz and gauge your organization skills See how Avery Wizard software can make mail merges quick and easy Watch a demonstration of the custom IAAP Avery Design & Print application Learn about the many resources available on avery.com	Sharon Werner, Avery Dennison
10:30 a.m. - 12:30 p.m.	#303	Going With Your Gut: Honing Your Intuition Skills for Career Success #303 Going With Your Gut: Honing Your Intuition Skills for Career Success Robert Hosking, Executive Director, OfficeTeam 10:30 a.m. - 12:30 p.m., Monday, July 23 Does intuition play a role in today’s workplace? According to research from OfficeTeam and IAAP, it certainly does. Join us as we share key research findings and hear from senior corporate executives and your fellow members about how intuition can be used effectively to anticipate the needs of others and advance your career. Observe and analyze workplace and industry signs Recognize coworkers’ body language and team dynamics Draw upon past lessons, and Help yourself and others hone intuitive skills to provide top-notch customer service to your company	Robert Hosking, Executive Director, OfficeTeam
10:30 a.m. - 12:30 p.m.	#304	Coaching and Mentoring: Essential Skills For Today’s Rising Stars #304 Coaching and Mentoring: Essential Skills For Today’s Rising Stars Jim Finkelstein 10:30 a.m. - 12:30 p.m., Monday, July 23 The workplace is changing – drastically – due to economic times. This means fewer people doing more things, and as workers come and go or are reassigned, someone to orient, train, support, advise, and help them get onboard. Coaching and mentoring may be a new role for admins, but it is an old one for individuals who want to move up the organization. Companies know that their future depends on recruiting, retaining, and growing talent. That’s where you come in. Learn how to: motivate others; match talents to tasks; provide timely and constructive feedback; actively listen; assist others in solving their own problems; establish and use business networks; and prepare a replacement for when you get promoted (and you will, using these new-found skills).	Jim Finkelstein
1:00 p.m. - 2:30 p.m.	#325	Leadership Luncheon: The Inspirational Leader – Be A Leader People Choose To Follow #325 Leadership Luncheon: The Inspirational Leader – Be A Leader People Choose To Follow Coach Micheal Burt 1:00 p.m. - 2:30 p.m., Monday, July 23 Never before has it become so obvious that we need leaders who inspire, motivate, validate, and affirm the worth and potential in their people. Through a unique storytelling method, powerful "passion" and real life examples of his coaching experiences in small towns and big cities across this country, Coach Micheal Burt will motivate you to get intentional about chasing dreams and never letting limited mindsets shackle you. Described as having the energy of a Zig Ziglar and the breadth and depth of a Stephen Covey, you will be entertained and educated. Go on this journey with Coach and you’ll learn why he believes, "Everybody Needs a Coach in Life." How to get you and your people to come alive - That's Engagement How to build and sustain momentum - That's Belief and Confidence How to attract engaged followers who believe in you and the system - That's Attraction	Coach Micheal Burt
3:00 p.m. - 6:00 p.m.	#350	Power Charts, Graphics And Presentations: Excel And PowerPoint #350 Power Charts, Graphics And Presentations: Excel And PowerPoint Gini Courter 3:00 p.m. - 6:00 p.m., Monday, July 23 Create compelling presentations to showcase organizational data. Begin with an Excel workbook filled with the types of data you find in any organization. Switch to a PowerPoint presentation and use the Excel charts and tables, Office SmartArt Graphics, photos and video to illustrate key concepts in your presentation.	Gini Courter
3:00 p.m. - 6:00 p.m.	#351	The Google Experience: from Apps to YouTube #351 The Google Experience: from Apps to YouTube Annette Marquis 3:00 p.m. - 6:00 p.m., Monday, July 23 Google has become Microsoft's most significant competitor, offering, general and specialty search tools, home and office productivity products, mapping and social media tools, media resources, including video, music, movies, books, photographs, and news, and its own mobile devices. Functionality apps: Mail, Docs, Forms, Calendar, Groups, and Sites, and compare to Microsoft Office Google social media tools to help your business Web searches to produce qualitatively better and more reliable results Media resources, especially YouTube Extensive geo (mapping) tools	Annette Marquis
3:00 p.m. - 6:00 p.m.	#352	Follow Me – I'm Right Behind You #352 Follow Me – I'm Right Behind You Coach Micheal Burt 3:00 p.m. - 6:00 p.m., Saturday, July 21 Cultures are either positive or negative, uplifting or cancerous, cooperative or competitive. We’ve all been in cultures that hinder the development of talented people and straightjacket what the group could become. Attracting the right people and develop them Constantly coaching with immediate feedback "Leading up" to your boss or supervisor and influence them Becoming a "culture cultivator" who "waters what you want to grow" Understanding the seven components of a winning culture Overcoming and managing team common dysfunctions Building an island of excellence in a sea of mediocrity Leveraging and influencing with your unique gifts	Coach Micheal Burt
3:00 p.m. - 6:00 p.m.	#353	Becoming A Renaissance Admin #353 Becoming A Renaissance Admin Marie Herman 3:00 p.m. - 6:00 p.m., Monday, July 23 Our employers may pigeonhole us into certain roles, convinced that we have a certain set of skills and they know our potential. This program will help you discover new ways of encouraging your employer to consider your skills in a different light. We'll discuss critical thinking skills and suggest methods to partner with your boss and company. Expand your role into new areas and develop new skills and, more importantly new approaches to your current job. You'll get a better understanding of the different perspectives you can bring to your job to solve problems and become a more valued employee.	Marie Herman
3:00 p.m. - 6:00 p.m.	#354	Making Sense of the New Cogenerational Workplace™: A New Reality Show #354 Making Sense of the New Cogenerational Workplace™: A New Reality Show Jim Finkelstein 3:00 p.m. - 6:00 p.m., Monday, July 23 It’s a war of generations, with grandparents competing with grandkids for the same jobs. Seniors, Boomers, Gen X-ers and Millennials are colliding. Polarized and radically different, they’re not able to play in the sandbox of business together! Learn how you as an employee can become more aware of others around you and as an administrative professional to “mash up” the best of all cogenerational workers and create the best workplaces. Get insights to create, connect, and survive in the new Cogenerational Workplace™ Not another “generations” workshop that just talks about differences this one seeks to find the fusions—the common components that exist in all of us, no matter our age.	Jim Finkelstein

Tuesday, July 24

Session Time	Session Number	Session Title	Session Speaker
8 a.m. - 9:30 a.m.		Keynote: Making the Leap To Remarkable Keynote: Making the Leap To Remarkable Kerri Strug 8 a.m. - 9:30 a.m., Tuesday, July 24 Olympic Gold medalist Kerri Strug sprang into Olympic history with her courageous performance during the 1996 Olympic Games in Atlanta. Kerri landed an unforgettable vault on an injured ankle to help the U.S. cinch its first Olympic Gold medal in the women’s gymnastics team competition. She is in a unique position to discuss “Making the Leap to Remarkable,” the 2011-2012 IAAP Board theme. Sharing her personal story, she will teach us the need for focused goal setting, an individual commitment to excellence, and how outstanding team dynamics can create the remarkable.	Kerri Strug
10 a.m. - 6 p.m.		Office Expo and Author's Showcase Office Expo and Author's Showcase 10 a.m. - 6 p.m., Tuesday, July 24 You won’t want to miss Expo 2012 on Tuesday, July 24. It opens at 10 a.m. following the morning keynote session. At this year’s Expo you can interact with vendors, pick-up sample products and see the latest and greatest in office products, event planning, travel and more. We’re taking vendor interaction one step further by introducing something new in Expo 2012—Product Productivity sessions. These are hour-long sessions where vendors will explain how to use their products and services to make you more productive at work. This year learn about being a virtual assistant, organizing your workspace, how to give a world class presentation and more. Another new feature to Expo 2012 is Generation Exploration. Engage in facilitated discussions about multi-generations in the workplace. Coming back is the speaker showcase—where speakers and authors interact with you on subjects you’re facing in your workplace today, giving practical solutions for real-life problems.

Wednesday, July 25

Session Time	Session Number	Session Title	Session Speaker
8 a.m. - 9:30 a.m.		Keynote: Nobody Moved Your Cheese Keynote: Nobody Moved Your Cheese Ross Shafer 8 a.m. - 9:30 a.m., Wednesday, July 25 Ross Shafer went from a job as a small town pet shop manager to Emmy award winning TV host to renowned business author and speaker. Ross is a fierce proponent for taking personal responsibility for what happens in your professional and personal life. Real growth and opportunity follow you when you accept that nobody cares more about your career and success than you do. He’ll share how to shed blame and focus on yourself and your career as you learn how to create a personal brand to promote yourself while understanding the difference between making a living and making a life. Walk away curious, hungry and excited about your profession; as well as your place in the world.	Ross Shafer
10:30 a.m. - 12:30 p.m.	#500	Upgrade to Free: Free and Bargain Technology for Admins #500 Upgrade to Free: Free and Bargain Technology for Admins Beth Ziesenis 10:30 a.m. - 12:30 p.m., Wednesday, July 25 As a busy admin, you don't have a moment to spare. Today's technology can help, but how do you know what tech tools to choose? Your Nerdy Best Friend will solve your biggest time-wasting, frustrating challenges, and make your life so much easier. And all the tools are either free or darn cheap. Bonus! Leave the session with a handy quick reference guide to 70+ of the best tech tools! Personal productivity tools to keep you on track Web-based solutions that you can access on the go Top tools for meetings, committee work, and project management Quick fixes for graphics and design Time-saving, budget-conscious tools that don't require an IT degree to figure out!	Beth Ziesenis
10:30 a.m. - 12:30 p.m.	#501	Technical Writing For The Administrative Professional #501 Technical Writing For The Administrative Professional Kristen Johnson 10:30 a.m. - 12:30 p.m., Wednesday, July 25 Some writing assignments are just plain tough. And writing technical reports is one of them. Learn how to implement best practices, proven approaches, and the latest techniques to produce highly effective, user-friendly documents that get read and understood. You’ll get guidelines, formats, and structures for all types of technical projects, from abstracts to proposals to specifications and more. Add clarity and precision to every technical document you produce from now on Build an workable outline to organize technical content with ease and create a structure that makes data readily accessible Simplify complex information using examples, illustrations, and analogies Present numbers and statistics in easy-to-understand ways	Kristen Johnson
10:30 a.m. - 12:30 p.m.	#502	Business Finance & Accounting Demystified #502 Business Finance & Accounting Demystified Ty Beaver 10:30 a.m. - 12:30 p.m., Wednesday, July 25 Today, the bottom line is the bottom line. No matter your role in the organization, you are expected to be financially savvy – to create and stay within a budget, read and understand financial statements, keep track of incoming and outgoing money, forecast based on past figures, and be familiar with the latest financial software. Your career depends on it. This workshop will clear the fuzziness and take away the fear of dealing with numbers and being held accountable for seeing their significance. It will put the terms into perspective and allow you to talk, think, and read complicated reports. It will put you in the limelight as you track, organize, and interpret the data. It will make you the most valued admin in your department!	Ty Beaver
10:30 a.m. - 12:30 a.m.	#503	Project Management: Keeping It On Track, On Time and On Budget #503 Project Management: Keeping It On Track, On Time and On Budget Laura Simms 10:30 a.m. - 12:30 a.m., Wednesday, July 25 Learn how to analyze, schedule, and control the myriad factors that determine the ultimate success – or failure – of all your projects. Get a greater grasp of the scope of your projects, create better project plans, and juggle multiple projects easier. You’ll be able to assess risk and identify potential problems sooner and avoid the downfalls that can doom a project (and your career). Learn sound PM techniques that’ll get your projects up and running from the start Uncover the secrets of PERT, CPM and GANTT and put these powerful scheduling and planning tools to work right away Tighten up documentation and organization processes that will keep all your projects running smoothly Learn proven methods for staying focused on project priorities and handle project setbacks and changes without breaking a sweat	Laura Simms
1:30 p.m. - 3:30 p.m.	#550	Upgrade to Free: Free and Bargain Technology for Admins #550 Upgrade to Free: Free and Bargain Technology for Admins Beth Ziesenis 1:30 p.m. - 3:30 p.m., Wednesday, July 25 As a busy admin, you don't have a moment to spare. Today's technology can help, but how do you know what tech tools to choose? Your Nerdy Best Friend will solve your biggest time-wasting, frustrating challenges, and make your life so much easier. And all the tools are either free or darn cheap. Personal productivity tools to keep you on track Web-based solutions that you can access on the go Top tools for meetings, committee work, and project management Quick fixes for graphics and design Time-saving, budget-conscious tools that don't require an IT degree to figure out!	Beth Ziesenis
1:30 p.m. - 3:30 p.m.	#551	Creative Business Writing For The Administrative Professional #551 Creative Business Writing For The Administrative Professional Kristen Johnson 1:30 p.m. - 3:30 p.m., Wednesday, July 25 Toto, you’re not in English 101 anymore. Admins are expected to write pieces that grab the readers’ attention, command involvement, enhance understanding, and inspire action. Simply put, good business writing gets results. Sounds easy, yet many professionals flounder when they try to put words to paper (or on screen). Take out the dread and drudgery of creative writing. Examine writer’s block and how to get past it Get your thoughts in order and create a plan that works for whatever you’ve been assigned Use amazingly simple techniques to easily sell your ideas, products, services - even yourself – through your masterful writing Gain tips the pros use to make readers want to read more and then give them sharp images that makes your message memorable and moves them to action	Kristen Johnson
1:30 p.m. - 3:30 p.m.	#552	Illustrating the Numbers: Getting the Point Across #552 Illustrating the Numbers: Getting the Point Across Ty Beaver 1:30 p.m. - 3:30 p.m., Wednesday, July 25 Knowing the ins and outs of accounting and finance will make you more comfortable discussing the particulars of money and how it affects your business. But getting what you know and understand across to others is another big part of your job. Whether you’re presenting to your boss or creating his presentation to the Board, you need to illustrate the results with clarity and impact. Learn how to portray the numbers in a meaningful way so no one gets lost in the details. Turn confusing language and numbers into visuals that make the points crystal clear Design a presentation that impacts and impresses your audience Discover the Tech Tools that make your job easier and spotlights your financial savvy Use Excel spreadsheets to track, display, and analyze information Learn the language of numbers so you can speak it intelligently	Ty Beaver
1:30 p.m. - 3:30 p.m.	#553	The People Side of Project Management #553 The People Side of Project Management Laura Simms 1:30 p.m. - 3:30 p.m., Wednesday, July 25 Projects can look good on paper, but miss the mark when people fall short. Learn how to create new and dynamic team paradigms that bring better productivity and higher success to every project you manage. You’ll learn fresh strategies on how to encourage feedback between team members, ways to keep each other energized throughout the life cycle of your project, and how to manage and control difficult people. Protect your projects from falling victim to turf-guarding, backstabbing and other office politics Build your reputation as a “closer” in your organization - one who gets the job done and done to perfection Solve team disputes and problems faster and with fewer headaches Identify team member’s strengths and weaknesses and assign duties appropriately Motivate, coach, and lead your project team	Laura Simms

Thursday, July 26

Session Time	Session Number	Session Title	Session Speaker
9:00 a.m. - 12:15 p.m.	#600	Teamwork: Do You Have The Skills Needed To Survive? #600 Teamwork: Do You Have The Skills Needed To Survive? Larry Midgett, PhD 9:00 a.m. - 12:15 p.m., Thursday, July 26 Participating in a highly interactive simulation game where your airplane crash-lands in the Sonoran Desert and you and the other survivors have 15 items salvaged from the plane that will play a vital role in your group’s survival – or not. Find out if you are a leader or a follower. A consensus-builder or a devil’s advocate. An innovator or dead weight. Set in an unfamiliar location, The Desert Survival Situation simulation will take you outside of your comfort zone and areas of expertise and into a unique situation where only your synergistic problem-solving skills will help you survive. By measuring the quality of both you and your team’s performance on a number of tasks, you’ll be able to gauge your: ability to problem solve; make good decisions; function as part of a team; trust others; promote group synergy; provide effective feedback; recover from poor choices; handle frustrating people; and gain insights into your behavioral and leadership style. This is one experience you don’t want to miss! It could change how you see yourself and your career future!	Larry Midgett, PhD
9:00 a.m. - 12:00 p.m.	#601	2012 Leadership Workshop: Be The Change #601 2012 Leadership Workshop: Be The Change Lisa Prosser-Dodds 9:00 a.m. - 12:00 p.m., Thursday, July 26 Leaders have moved into a new realm of personal accountability and responsibility. It’s no longer enough to chair meetings and work on projects. Today’s leaders must accept the challenge of stepping up to “be the change” and inspiring everyone in the group. For associations, that means having an active role in recruiting, maintaining, and retaining members. In the workplace, that means finding the best, working to keep the group moving in a common direction, and helping others achieve their goals to create a high-performance work team. Lisa Prosser-Dodds will teach you the skills you need to be the one, who makes the difference and brings about change. You will leave the 2012 Leadership Workshop with techniques for being the model leader, a network of people to support you in this pursuit, and enthusiasm for what you can accomplish this coming year.	Lisa Prosser-Dodds

Learn what you can expect–from educational seminars to trips and tours–at this year's Education Forum & Annual Meeting, July 21-25, in Grapevine, Texas.

Registration opened on April 1, 2012. Reserve your room now!

2012 EFAM Keynote Speakers

Colleen Barrett - Monday, July 23

Kerri Strug – Tuesday, July 24

Ross Shafer – Wednesday, July 25

When you’re not filling your ten-gallon hat with education or winding around the Gaylord, take off and explore Grapevine. You’ll find Grapevine's historic downtown and its eclectic collection of shops, restaurants and art galleries engaging. Don't miss Grapevine’s winery tasting rooms. Grapevine has something for everyone.

Access Trips & Tours Info

Why EFAM?

"I've enjoyed the training workshops and the entertainment. The concept of IAAP, the structure, the certification is impressive."

--Denise, Quantico, Va.

"I like the fact it is ongoing training, giving me ideas about technology. I get to interact with others. And the speakers have been good. I will be back."

--Irma, McLean, Va.

"I love it! I think I came into it with a different goal. I came for the fun aspect, then the learning, but I've collected enough information to use in my office."

--Brittany, Honolulu, Hi.

"It's interesting because you network. You never know who you'll meet."

--Bridgette, Nassau, Bahamas

"It's the networking for sure. Some of the best workshops I've ever had are at International Convention."

--Jamie, Johnson County, Kan.

"I love seeing old friends, making new friends and networking. The seminars are a learning and growing experience."

--Ruth, Cedar Rapids, Iowa

"EFAM helps you to understand the real ways and means of what IAAP can do for you and for your company."

--Margie Rhodes, CAP, Southaven, MS

"EFAM gave me the opportunity to network with admins all over the country who I wouldn't have met otherwise."

--Barbara Nedoff, CAP, Atlanta, Ga.

EFAM Link Library

Future EFAM Locations

2012: Grapevine, Texas, July 21-25, Gaylord Texan Resort

2013: Anaheim, Calif., July 28-31

2014: Milwaukee, Wis., July 27-30, Milwaukee Convention Center

2015: Louisville, KY, July 26-29, Kentucky Intl Convention Center

Education & Events Links

Upcoming Events

2012 Education Forum & Annual Meeting (EFAM)

Deadline: November certification exam registration

November 2012 CAP-OM exams