Acclaimed author and speaker Jill Farmer teaches you how to heal your relationship with the clock. She reveals how to get more hours back in your day to accomplish what you want to achieve. She exposes how most of us are subconsciously sabotaging enormous chunks of time, even though it looks like we're "busy beyond belief." Jill will teach you how to re-capture time, meaning, and impact in your life. Then, she’ll reveal surefire methods for dissolving dreaded tasks, and for tackling huge projects (even some that have been hanging around for years.)

Cut through the typical jungle of information and create graphics that succinctly communicate concepts and ideas without resorting to boring bullet points. Your presentation should be more than just a teleprompter.

In today’s global work environment, more and more assistants are providing support to managers and teams that are in different cities, different time zones and different countries. This creates unique opportunities for administrative professionals to provide virtual support. Find out what tools are needed to be effective at virtual support. Create relationships without meeting a person face-to-face. Understand how communication and discipline are essential tools to be successful. Whether you provide virtual support for your company, or own your own business as a virtual assistant this session will get you on the right path for virtual success.

Email is such an integral part of today’s business world and it has changed the way we communicate every day. Learn how to be better communicators in the email age. Understand when it is and isn’t the most effective form of communication. Master the subtleties of formatting, length, bullet points, introductions, subject lines and the use of codes for actions needed.

Morning update on conference happenings.

This session is for IAAP webmasters whose websites are hosted on the IAAP Web Community. Attendees will receive training on the content management system as well as tips and tricks to make editing your chapter or division website easier. We'll cover some easy and useful online tools and introduce you to basic HTML editing so you understand the ins and outs of your website.

Do you shy away from confrontation? Do you want to offer a co-worker or associate some feedback to help them improve, but aren’t sure how to begin? During this session, review the benefits of feedback, investigate some techniques for starting a “tough” conversation and working through the paths the conversation may follow, and learn what to do when you’re on the receiving end of helpful (or not so helpful) feedback.

All of us are dealing with demands on our time. Most days we are flooded with email, phone calls, and meetings. Often we have people stopping by our desk to ask for help, or just to chat. Learn our biggest time wasters, how to cut your planning time in half, and create a daily plan that works for you. Leave this session with techniques for stay focused and energized and for minimizing distractions and interruptions, and more.

We all need advice, guidance, and coaching throughout our career. Mentoring is not just for those beginning their career or for those making a turning point. Mentoring is for everyone! This session will unveil how you can be a more effective mentor to co-workers in your existing workplace, co-workers outside the workplace, or to students preparing to enter the workforce. Don’t miss the opportunity to discover the skills necessary to help others embrace their own greatness, face their fears, and overcome obstacles.

Poor communication can cause or exacerbate problems on projects and result in them ending unsuccessfully, while effective communication can help overcome many other mistakes. Whether you are in charge of the project or are a team member, learn proactive communication techniques to help your project go smoothly with less frustration, less uncertainty and no surprises.

Learn how to work better with your boss and your co-workers by better understanding who you are and how you function in an office setting. Come learn about the Myers-Briggs Type Indicator (MBTI) assessment tool and discover how this assessment can be used to measure preferences in how people perceive the world, communicate, gather information, and make decisions. Becoming more self-aware will help you become more successful in the office.