SUNDAY, MARCH 7
3:00 PM-6:00 PM
Registration

MONDAY, MARCH 8
7:00 AM-8:15 AM
Registration

8:30 AM-11:45 AM
How to Create Job Security in an Unsecure Economy... One Relationship at a TIme
Jan Harrison

Noon-12:45 PM
Complimentary Networking Lunch

1:00 PM-4:15 PM
How to Create Job Security continued
Jan Harrison

TUESDAY, MARCH 9
8:30 AM-11:45 AM
The 1-2-3s of the Request for Proposal (RFP): Starting Relationships Off on the Right Foot

Negotiate: When You Want to be H.E.A.R.D.

When Calling the Service Department is Not Enough: The Art of Maintaining Great Supplier Relationships
Mary Redmond

Noon-12:45 PM
Complimentary Networking Lunch

1:00 PM-4:15 PM
Friend Me? Relationship Management in Web 2.0
Gini Courter

WEDNESDAY, MARCH 10
8:30 AM-11:45 AM
Ignite Your "Super Hero" Powers: Taking Relationship Building to the Next Level
Jennifer Webb

11:45 AM-Noon
Farewell
Susan Shamali CPS/CAP