 For Immediate ReleaseInternational Association of Administrative Professionals 10502 NW Ambassador Drive Kansas City, MO 64153 Contact: Emily Allen (816) 891-6600 X 2239 eallen@iaap-hq.org
Admins are taking on more work, survey saysIn response to staff decreases, admins take on more responsibility Administrative Professionals Day (Wednesday, April 22) recognizes the office professional’s contribution to today’s workplace. During the current economic downturn administrative professionals are increasing their workload and expanding their roles when office staff is downsized. The International Association of Administrative Professionals recently surveyed 3,117 professional members and found that 40 percent have seen support staff in their companies decrease over the last three years. At the same time, nearly half of those surveyed (48 percent) said that their workload has increased. According to IAAP, the office professional’s role continues to expand during the economic downturn. Not only are admins the ones in the office taking on more work, but also shouldering more complex duties and responsibilities. “There’s a tendency not to cut job duties when companies are downsizing, but rather to transfer these functions over to workers who are multi-talented,” said Susan Fenner, Ph.D, education manager at IAAP. “Those people are administrative professionals.” Growing Roles of Admins “Administrative professionals are no longer simply answering phones and handling correspondence,” said IAAP President Barb Horton CAP. “Admins of today are buying software, learning how to use it and training the management. In addition, our latest survey shows that admins are branching out into non-traditional roles including budget analysis, research, project management and internal communications.” Thank your admin this week on Administrative Professionals Day, Wednesday, April 22. About IAAP |