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IAAP has joined forces with a number of training providers to bring high-caliber seminars into your workplace. Some are audio conference podcasts; some are webinars combining an audio and web component. You pay one price, which includes a special member discount and an unlimited number of people can participate. No special equipment is required and all attendees receive recertification points. Check out the titles and dates below. Note that if you can’t make the live event, recordings for most can be purchased later. Audio and web based seminars for 2010
Does your organization invest the necessary time and energy to create a culture of greatness? In this webinar brought to you by Unbound Ideas, best-selling author Jon Gordon presents a proven roadmap filled with essential strategies. You will learn:
Unite, engage and lead your team in the face of uncertainty and negativity. You should attend if you are a leader looking to build a positive culture, a manager wanting to refocus and engage your team or someone who desires to enhance your productivity and performance. Special Bonus: All registrants receive a free copy of Jon Gordon's book, The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy.
The Office Professional: 60-minute Audio Conference You choose how to express yourself at work, but do you make the best choices? Learn how to gain awareness of how you speak, think and make decisions so that you maximize the results. Harness your emotional intelligence to deepen your understanding of what motivates others and develop confidence to overcome adversity. SPECIAL BONUS! Register now and you'll get a FREE download of the recorded audio conference along with the full PDF supplement to use as a reference tool! Regularly priced at $60, you'll get this special bonus absolutely free, just for attending the audio conference! You will receive an e-mail after the call with instructions for downloading the audio file. Your Presenter - Morey Stettner is the editor of Managing People at Work newsletter. In addition, he is a business writer, communication consultant and the author of four popular business books, including Skills for New Managers (McGraw-Hill) and The Manager's Survival Guide. Since 1995, he has written more than 700 articles for Investor’s Business Daily and currently writes for IBD’s “Managing for Success” page. Morey graduated magna cum laude from Brown University.
In the current economy, filling a job opening should be a breeze, right? It's true there's an abundance of job seekers on the market. But chances are the most talented and highly qualified people are not among them — because it's always the less-than-stellar performers who are first to get let go. The good news: you can avoid costly mistakes and transform your hiring practice into a precise decision-making process. In this timely audio conference from Kiplinger Washington Editors, Dr. Lee Innocenti will reveal reliable strategies including:
Who should attend: HR professionals, department heads, managers, small business owners. April 14, 2010 – Wednesday (Webinar) Facebook … Twitter … YouTube … television … newspapers … Determining the ideal media mix for your campaign is a real challenge. In this webinar from International Association of Business Communicators, you will learn:
Presented by Heidi Sullivan, Vice President of Media Research for Cision. She has extensive experience as an editorial manager for a print publication, as an account executive at a PR agency and as an editor and media researcher for a major newswire service. Heidi is a host of the popular Cision Social Media Webinar Series and a blogger for Cision Blog.
The Office Professional: 60-minute Audio Conference Your relationship with your boss largely determines how successful and happy you will be in your career. Have you ever been frustrated because you and your boss were not on the same page? Do you feel like there’s no way to please your boss? Is your boss disorganized and it’s impacting your work? Do you feel micromanaged, or ignored? Do you feel like you could be happier and more successful if you had a better boss? Even if you have a wonderful boss, how can you be even more successful in that relationship? Join workplace communications expert and executive coach Lee Vikre as she gives you practical tools you can use to succeed with your boss. Learn the different types of leadership personalities and what they each expect; how to communicate effectively with your manager; and how to solve employer-employee relationship problems. You’ll learn important concepts and sure-fire techniques that you can use immediately, in an easy, effective and inexpensive audio conference format. Here's What You'll Learn
SPECIAL BONUS: Register now and you'll get a FREE download of the recorded audio conference along with the full PDF supplement to use as a reference tool! Regularly priced at $60, you'll get this special bonus absolutely free, just for attending the audio conference! You will receive an e-mail after the call with instructions for downloading the audio file. Your Presenter - Through her energetic, enthusiastic and inspiring communication workshops, Lee Vikre has been helping people get the most of their careers for more than 20 years. As a licensed counselor, certified executive coach and VP/Tremendous People for McMurry, Lee has developed programs to promote hiring excellence, leadership success, career development and relationship building. She has taught at the university level, presented at national conventions and written for professional journals. Lee's degrees include a B.A. in Behavioral Science and a M.A. in Human Resources and Counseling. Lee's passion is for coaching and teaching people to be the best in their field, to learn to love their work and even love their bosses!
The Office Professional: 60-minute Audio Conference The art of persuasion begins with a plan: You need to map out what you want, whom you're dealing with and what to say and do to achieve your goal. Learn to craft an airtight strategy to influence others—peers, bosses, employees and customers—so that they follow your lead, comply with your directives and embrace your proposals. SPECIAL BONUS! Register now and you'll get a FREE download of the recorded audio conference along with the full PDF supplement to use as a reference tool! Regularly priced at $60, you'll get this special bonus absolutely free, just for attending the audio conference! You will receive an e-mail after the call with instructions for downloading the audio file. Your Presenter - Morey Stettner is the editor of Managing People at Work newsletter. In addition, he is a business writer, communication consultant and the author of four popular business books, including Skills for New Managers (McGraw-Hill) and The Manager's Survival Guide. Since 1995, he has written more than 700 articles for Investor’s Business Daily and currently writes for IBD’s “Managing for Success” page. Morey graduated magna cum laude from Brown University.
The Office Professional: 60-minute Audio Conference Have you sent a search party to find your desk? A messy desk is funny, and yet it isn’t: Statistically a cluttered desk will cost 20% of your efficiency. That is 400 hours per year, or one day per week in lost time due to clutter! And yet, an empty desk is neither realistic nor optimal. You are invited to join us for a 60-minute audio conference with a light-hearted approach to winning the battle against clutter and keeping your desk organized, efficient and a pleasure to work at instead of a shame to behold. Here's What You'll Learn
SPECIAL BONUS! Register now and you'll get a FREE download of the recorded audio conference along with the full PDF supplement to use as a reference tool! Regularly priced at $60, you'll get this special bonus absolutely free, just for attending the audio conference! You will receive an e-mail after the call with instructions for downloading the audio file. Your Presenter - Rhonda Scharf has worked in the trenches of office administration. She knows the unique stresses, challenges, workload and management issues you face every day. For the last 15 years, Rhonda has specialized in helping administrative professionals to thrive in their work environment, emerging at the end of the day with a smile and a sense of accomplishment. She holds the highest speaking designation in the world, the Certified Speaking Professional, is an active member of the International Association of Administrative Professionals, and is a well-recognized motivational speaker and trainer in the United States and Canada.
The Office Professional: 60-minute Audio Conference We don’t always get to choose our co-workers, but we do have to work with them. Strong work relationships can make the difference between being happy and effective and being miserable and unproductive. Relationships are complex, but by applying some simple principles, you can learn to work well with anyone. First clue: It all starts with you! By learning these coach-tested techniques, you’ll learn how to get more feedback from your boss, earn more respect and influence among your peers and more positive and achieve clear communication with every co-worker and customer you deal with. SPECIAL BONUS: Register now and you'll get a FREE download of the recorded audio conference along with the full PDF supplement to use as a reference tool! Regularly priced at $60, you'll get this special bonus absolutely free, just for attending the audio conference! You will receive an e-mail after the call with instructions for downloading the audio file. Your Presenter - Through her energetic, enthusiastic and inspiring communication workshops, Lee Vikre has been helping people get the most of their careers for more than 20 years. As a licensed counselor, certified executive coach and VP/Tremendous People for McMurry, Lee has developed programs to promote hiring excellence, leadership success, career development and relationship building. She has taught at the university level, presented at national conventions and written for professional journals. Lee's degrees include a B.A. in Behavioral Science and a M.A. in Human Resources and Counseling. Lee's passion is for coaching and teaching people to be the best in their field, to learn to love their work and even love their bosses!
The Office Professional: 60-minute Audio Conference Do you...
So how can you squeeze every last second out of a busy stressful day and be more productive? How can you find a few extra minutes to take care of yourself, to reduce stress, and to focus on the things that are really important? If any of the above applies to you, learning the art of conversation can significantly boost your communication skills and your confidence. Whether it’s striking up a conversation with a new acquaintance or holding your own in an interview or business situation, there are techniques that can help you. Join leading communication expert and published author Lew Bayer for Conversation Skills 101. Here's What You'll Learn
SPECIAL BONUS! Register now and you'll get a FREE download of the recorded audio conference along with the full PDF supplement to use as a reference tool! Regularly priced at $60, you'll get this special bonus absolutely free, just for attending the audio conference! You will receive an e-mail after the call with instructions for downloading the audio file. Your Presenter - Lew Bayer, co-founder of The Civility Group Inc., has been nationally recognized as Canada’s leading expert on civility in the workplace. Lew is a 6-time published author and national columnist who is regularly called upon for expert editorial commentary in her field. She is a faculty member at Georgetown University—where she teaches cultural competence, a faculty member for the Canadian Management Centers and master level trainer for the Canadian School of Service. In addition, Lew is a trained Culture Coach®, a certified Occupational Language Assessor, an experienced Essential Skills Analyst, a seasoned public speaker, and polished workshop presenter.
The Office Professional: 60-minute Audio Conference Either you manage your stress or your stress manages you. We have a solution—a stress-free audio conference! In just 60 minutes, we will share an individualized, ultra-realistic approach to coping with personal and professional stress. You will find greater satisfaction in your life (and your job) in just one hour! Learn to put it all together and make it work for you. Stress is a fact of life. Managing it is a crucial life skill you that you can develop. Invest just one hour to make the difference in your life today! Here's What You'll Learn
SPECIAL BONUS! Register now and you'll get a FREE download of the recorded audio conference along with the full PDF supplement to use as a reference tool! Regularly priced at $60, you'll get this special bonus absolutely free, just for attending the audio conference! You will receive an e-mail after the call with instructions for downloading the audio file. Your Presenter - Rhonda Scharf has worked in the trenches of office administration. She knows the unique stresses, challenges, workload and management issues you face every day. For the last 15 years, Rhonda has specialized in helping administrative professionals to thrive in their work environment, emerging at the end of the day with a smile and a sense of accomplishment. She holds the highest speaking designation in the world, the Certified Speaking Professional, is an active member of the International Association of Administrative Professionals, and is a well-recognized motivational speaker and trainer in the United States and Canada.
The Office Professional: 60-minute Audio Conference Workplace relationships can be difficult anytime and in any workplace, but when people are tired or stressed, have heavy workloads, or who may not adapt well to change, are required to work in shared workspaces—seemingly small issues can quickly become complicated. It is essential that employees set, and maintain, guidelines for working together in close quarters. This includes understanding what is expected and respected for use of physical space, volume and noise issues, interruptions, and other elements of "cubicle courtesy." Here's What You'll Learn
SPECIAL BONUS! Register now and you'll get a FREE download of the recorded audio conference along with the full PDF supplement to use as a reference tool! Regularly priced at $60, you'll get this special bonus absolutely free, just for attending the audio conference! You will receive an e-mail after the call with instructions for downloading the audio file. Your Presenter - Lew Bayer, co-founder of The Civility Group Inc., has been nationally recognized as Canada’s leading expert on civility in the workplace. Lew is a 6-time published author and national columnist who is regularly called upon for expert editorial commentary in her field. She is a faculty member at Georgetown University—where she teaches cultural competence, a faculty member for the Canadian Management Centers and master level trainer for the Canadian School of Service. In addition, Lew is a trained Culture Coach®, a certified Occupational Language Assessor, an experienced Essential Skills Analyst, a seasoned public speaker, and polished workshop presenter.
The Office Professional: 60-minute Audio Conference If you've ever found yourself lingering by the shrimp tree at a business networking event and wondering, "What am I doing here?" practicing a few simple etiquette tips could help you avoid looking like a cocktail weenie and take the work out of networking. Polished professionals understand that you have to be prepared for anything. Whether it's an impromptu social event in the boardroom or a cocktail reception with important clients, some basic knowledge is the key to presenting yourself confidently and competently. Think how much more business you could accomplish if you weren't worried about how to shake hands while juggling a drink and a drippy eggroll; think how many meaningful contacts you'd make if you could successfully strike up a conversation with a stranger. Lew Bayer, internationally renowned etiquette expert, tells you how to present yourself competently when mixing business and social situations. Here's What You'll Learn
SPECIAL BONUS! Register now and you'll get a FREE download of the recorded audio conference along with the full PDF supplement to use as a reference tool! Regularly priced at $60, you'll get this special bonus absolutely free, just for attending the audio conference! You will receive an e-mail after the call with instructions for downloading the audio file. Your Presenter - Lew Bayer, co-founder of The Civility Group Inc., has been nationally recognized as Canada’s leading expert on civility in the workplace. Lew is a 6-time published author and national columnist who is regularly called upon for expert editorial commentary in her field. She is a faculty member at Georgetown University—where she teaches cultural competence, a faculty member for the Canadian Management Centers and master level trainer for the Canadian School of Service. In addition, Lew is a trained Culture Coach®, a certified Occupational Language Assessor, an experienced Essential Skills Analyst, a seasoned public speaker, and polished workshop presenter December 15, 2010 – Wednesday (Audio Conference) The Office Professional: 60-minute Audio Conference While it may be all about the economy outside the office, inside it's more about survival or maintaining market share. As an administrative professional, making sure you are an asset to your company while keeping a calm, in-control attitude helps you be part of the solution. Workplace expert Pat Heydlauff will show you how to become the asset that your company needs in tough times. SPECIAL BONUS: Register now and you'll get a FREE download of the recorded audio conference along with the full PDF supplement to use as a reference tool! Regularly priced at $60, you'll get this special bonus absolutely free, just for attending the audio conference! You will receive an e-mail after the call with instructions for downloading the audio file. Your Presenter - Pat Heydlauff, president of Energy Design, helps business professionals streamline and transform their workplaces. Pat's consulting work has helped companies boost employee satisfaction, client retention and bottom line profitability. She also energizes and enhances the effectiveness of workplaces using color, design and organization principles. Her new book, "Feng Shui: So Easy a Child Can Do It," provides change that leads to success and prosperity.
If you were unable to attend any of these live events, you can still order the recording and share it with others. This is a great way to start a learning library! Are You Ready For Violence in Your Workplace? Yes, it can happen in your organization. This webinar will take you out of your comfort zone and immerse you in one of the most powerful and growing workplace phenomena — the increasing incidence of violence in the workplace. The International Association of Business Communicators brings together two major-league experts to address this issue from two critical perspectives:
These highly experienced professionals will provide checklists and templates you can customize, and will provide practical information including:
Bias-Free Leadership: Making Diversity Work For Your Organization’s Competitive Advantage Successful leaders have the ability to generate a sense of inclusivity in their groups and organizations. If you do not create an environment in which all members feel comfortable contributing fully you are losing rich source of talent, creative ideas and innovative profit-yielding products. In this practical and engaging webinar, Dr. Sondra Thiederman will take you through the key steps for identifying, defeating and managing bias — leading to a more productive (and profitable) work environment. You'll learn the skills — and gain the power — to minimize the impact of bias on your leadership and workplace, including:
Diversity is your best source of competitive advantage in a customer-centric, global business environment. Communicate Persuasively and Professionally In Your Workplace In Kiplinger's latest 90-minute interactive audio conference, executive coach Amy Glass will reveal proven-effective techniques that will inspire you and your team to:
Consider:
Clear, professional communication — internally AND externally — is critical to efficient and effective business operations. Concentrate on improving communication and you will automatically improve sales, customer service, marketing and advertising, product development and much more.
Diversity: Where Do We Go From Here? Most organizations find themselves in one of two groups when it comes to diversity: 1) Those that have worked hard at diversity but are looking for a new strategy to get them to the next level. 2) Those that are just beginning to make headway. In this interactive webinar presented by Unbound Ideas, Dr. R. Roosevelt Thomas, Jr. will help you learn:
Don’t Let Burnout Destroy Your Staff Employees and managers are feeling battered and unsettled during this time of economic uncertainty.
But exactly how do you keep doing business as usual in such a challenging business climate? In Kiplinger's newest audio conference, you will receive a blueprint for creating and sustaining high morale and beating burnout. You will learn:
Down But Not Out: How to Motivate Your Employees in This Recession Employees and managers are feeling battered and unsettled during this time of economic uncertainty.
But exactly how do you keep doing business as usual in such a challenging business climate?
Enhance Your Professionalism, Advance Your Career Do you have a professional image that earns people's respect? Or are you making professional missteps that might be holding you back? Join us for this lively session brought to you by Kiplinger Washington Editors. Executive coach and author Marjorie Brody — CSP, PCC, CPAE Speaker Hall of Fame and Founder & CEO of BRODY Professional Development — will show you step by step how to enhance your professional demeanor to achieve greater recognition, respect (and, hopefully, financial compensation) — and how to avoid common mistakes that could sabotage your efforts. You'll discover:
Everyone needs to project a professional, credible image and make the most of every business encounter. With the difficult job market showing no sign of improvement, and many industries still laying off workers after budget cuts, there's no better time to focus on your professional development.
Green Recovery: How Green Initiatives Will Keep Your Company On Top Harvard Business Publishing presents a conversation with Andrew Winston, author of the just-published Green Recovery: Get Lean, Get Smart, and Emerge from the Downturn on Top and co-author of the best-seller Green to Gold, which shows what works — and what doesn't — when companies go green. How much money – and how many jobs – could your business save if you reduced energy use and waste by 25 percent? Join Harvard's newest webinar for a road map to using green initiatives to achieve short-term gains and position your company for long-term strategic growth. You'll discover how to:
Environmental challenges and increasing "green" awareness have not dissipated in the wake of the financial crisis. Fortunately, many of the same strategies that address environmental issues can help companies survive today's economic conditions and prosper when the good times return. You will learn why leaders — including Boeing, Disney, DuPont, Microsoft, Procter & Gamble, Toyota and Wal-Mart — view green initiatives not as costly luxuries but powerful recession-fighting, profit-making tools.
How to Conduct Productive, Painless Performance Reviews Find out by attending Kiplinger Washington Editors' latest 90-minute interactive audio conference featuring Morey Stettner, management and communication expert. You'll learn what every manager needs to know — how to organize and stage performance reviews to make them amicable and motivating to your employees. This event will identify smart strategies, including how to:
How to Get Things Done When You’re Not In Charge A 60-minute Audio Conference for Administrative Assistants, Secretaries and Other Office Support Staff There's nothing more frustrating: You know what needs to be done, you know how to get it done, but you don't have the authority you need to make it happen. The solution? It's not a promotion or a new title. It's about how you act in relation to authority, how you ask for the resources and autonomy you need and the credibility you bring into the office every day that makes the difference between helplessly watching your work stack up around you, and getting it done. Ronda Scharf will teach you how to communicate more effectively with your colleagues and your boss to get things done when you're not in charge! How to Overcome the Top Ten Workplace Time Wasters The Office Professional: 60-minute Audio Conference How many times have you found yourself saying, "If I could just have one hour to myself" or, "there are not enough hours in a day"? Many professionals struggle with time management but in a competitive work world where time is money, every minute counts and wasting time is just not good business. So how can you squeeze every last second out of a busy stressful day and be more productive? How can you find a few extra minutes to take care of yourself, to reduce stress, and to focus on the things that are really important? Eliminating time-wasters is a relatively simple strategy for mastering time and taking back control of the clock. Here's What You'll Learn
Your Presenter - Lew Bayer, co-founder of The Civility Group Inc., has been nationally recognized as Canada’s leading expert on civility in the workplace. Lew is a 6-time published author and national columnist who is regularly called upon for expert editorial commentary in her field. She is a faculty member at Georgetown University—where she teaches cultural competence, a faculty member for the Canadian Management Centers and master level trainer for the Canadian School of Service. In addition, Lew is a trained Culture Coach®, a certified Occupational Language Assessor, an experienced Essential Skills Analyst, a seasoned public speaker, and polished workshop presenter.
How to Mentor Yourself to Career Success The Office Professional: 60-minute Audio Conference Career success rarely happens by accident. You need to place yourself in the position to get lucky, not wait around hoping for luck. That means drafting a career plan, initiating steps to advance along the pathway you've created and learning to identify and pounce on opportunistic detours. A mentor can help you make sound decisions along the way. Sometimes, however, you'll need to mentor yourself. And that's when you must diagnose situations clearly and respond decisively to propel your career forward. You'll learn how to network effectively, maximize the value of new assignments and highlight your strengths (while addressing your weaknesses). Here's What You'll Learn
Your Presenter - Morey Stettner is the editor of Managing People at Work newsletter. In addition, he is a business writer, communication consultant and the author of four popular business books, including Skills for New Managers (McGraw-Hill) and The Manager's Survival Guide. Since 1995, he has written more than 700 articles for Investor’s Business Daily and currently writes for IBD’s “Managing for Success” page. Morey graduated magna cum laude from Brown University.
How to Successfully Manage Sensitive, Frustrating, or Hostile Conversations Most of us must tackle tough but unavoidable conversations on the job, whether it's conducting performance reviews, dealing with demanding stakeholders, denying a request or disagreeing with a colleague. The key to handling these conversations effectively is to address them quickly, openly and appropriately — without triggering defensiveness.
Mojo: How to Get It, How to Keep It, How to Get It Back If You Lose It Mojo is that moment when you're 'on a roll,' firing on all cylinders, and everyone around you senses it. Stemming from the amazing results of the research that formed Dr. Marshall Goldsmith's latest book, Mojo: How to Get It, How to Keep It, How to Get It Back if You Lose It, you will learn:
Mojo plays a vital role in our pursuit of personal and professional fulfillment because it is about achieving two simple goals: loving what we do and showing it.
Motivating Employees to Change Bad Habits Attend Kiplinger Washington Editors' newest audio conference and discover practical tools and proven-effective strategies to help you eliminate 13 bad habits common in the workplace. You'll learn how to:
Straight Talk About Running Your Business In This Recession Don't expect typical touchy-feely, warm-and-fuzzy management theory here. Turnaround management expert George Cloutier is a contrarian with a well-deserved reputation for delivering blunt, no-nonsense advice on how to get your business back on track and stay profitable in any economic environment. If your business has been hit hard by the recession this no-holds-barred audio conference from Kiplinger Washington Editors may be just the jumpstart you need. Here's just a sample of what you can expect:
You Get Expert Advice: George Cloutier is the founder of American Management Services, which specializes in financial turnarounds and profit development for small and mid-sized companies across the nation. He is the bestselling author of Profits Aren't Everything, They're the Only Thing (HarperCollins), which appeared on the New York Times, Wall Street Journal, USA Today and Amazon bestsellers lists. He has become a regular on national television programs such as Fox News, Fox Business News, ABC's 20/20, CNBC's Squawk Box, MSNBC, and Bloomberg Television.
Successfully Leading Employees of Any Age From the newly hired 20-somethings, who grew up in front of a computer, to the well-established Boomers — and in between, the Gen X-ers, who are just hitting their stride — the range of employees from youth to maturity can present unique challenges and unexpected flare-ups. So how can you lead groups that have different communication styles, work habits and world views? Join Amy Glass, an expert on managing and engaging a multi-generational workplace, for Kiplinger's interactive audio conference, where you will discover how to:
Successfully Managing At A Distance Your employees may work on a different floor in the same building, from home or literally thousands of miles away. If you can't see your employees, can you trust that they are working? Working Mother Media invites you to join a conversation with executives from three of the Working Mother 100 Best Companies to discuss these and other questions:
This is a perfect session for talent management, HR, facility planning and organizational and leadership development groups to kick-start a discussion about talent/performance challenges and opportunities for the virtual work environment. FACULTY:
Taming Troublemakers: How to Manage 7 Types of High-Maintenance Employees Did you know that most managers spend 80 percent of their time dealing with problems caused by 20 percent of their employees? IAAP members…see how this might also apply to your chapters/divisions. To stay sane and maximize your team's efficiency and productivity, you need to anticipate the types of problem personalities that drive everyone crazy, and prepare an effective strategy to tame them. Learn how to tame the most vexing troublemakers in your workplace, including:
A professional speaker and trainer, Morey Stettner is a management and communication expert. He is the author of five business books, including The Art of Winning Conversation (Prentice Hall) and Skills for New Managers (McGraw-Hill). He has written more than 750 articles for Investor's Business Daily, and he has led training seminars on motivating and retaining employees, customer service and communication and listening skills.
Think Twice! How to Recognize and Avoid Risk in Decision Making Why is it so hard to make sound decisions? Many leaders make decisions without a systematic and objective approach — often with ineffective, if not disastrous, results. In this interactive seminar from Harvard Business Publishing, Michael Mauboussin will show you how to apply powerful rules to evaluate risk in strategic planning and execution. Spot Dangerous Mental Errors:
Free gifts with purchase: After the event, each site will receive a chapter of Mauboussin's new book Think Twice! Harnessing the Power of Counterintuition and a Key Learnings Summary and Discussion Guide, which captures the key themes and insights from the event.
The Modern Print Production You didn't throw away your radio when you bought a TV, did you? Likewise, you shouldn't kill print just because you have a variety of online communication tools. Print can still be a powerful tool for reaching, educating, motivating and engaging your audience — IF you adapt it to an increasingly online, Web 2.0, social media-driven world. In this engaging webinar from International Association of Business Communicators, featuring noted communication expert and IABC All-Star Speaker Steve Crescenzo, you'll learn:
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March 11, 2010 – Thursday (Webinar) 
March 17, 2010 – Wednesday (Audio Conference)
March 26, 2010 – Thursday (Audio Conference) 
April 14, 2010 – Wednesday (Audio Conference)
June 16, 2010 – Wednesday (Audio Conference)
August 18, 2010 – Wednesday (Audio Conference)