Part 1: The Effective Meeting
Defining an Effective Meeting
Information or Decision-Making?
To Meet or Not to Meet
Face-to-Face, or Virtual?
Developing an Agenda
Selecting Participants
Notifying Participants
Choosing a Meeting Time
Solutions to Common Meeting Problems
Planning the Effective Meeting

Part 2: Facilities and Equipment
Guidelines for Facilities and Equipment
Meeting Room Checklist
Guidelines for Visual Aids
Guidelines for Projector Screens
Projection Methods
Arranging Virtual Meetings
Teleconferencing
Videoconferencing
Computer Conferencing

Part 3: Conducting Meetings
The Meeting Leader’s Role
The Major Components of a Meeting
Structuring Information Meetings
Presenting Information Effectively
Conducting a Question-and-Answer Session
Structuring Decision-Making Meetings
Generating Alternatives
Choosing Among Alternatives
Criteria-Based Decisions
Criteria-Based Rating
Criteria-Based Ranking
Criterion-Based Paired Comparison

Part 4: Leading Effective Discussions
Stimulating Discussion
20 Tips for Generating Discussion
Handling Difficult Situations
Understanding Conflict
Managing Conflict

Part 5: Improving Meetings
An Improvement Model
Evaluating Meetings
Meeting Evaluation Forms
Providing Feedback
A Model for Effective Meetings
The Necessary Steps to an Effective Meeting
Being a Productive Participant

Appendix
Additional Worksheets for Meeting Evaluation
Appendix to Part 1
Appendix to Part 2
Appendix to Part 3
Appendix to Part 4
Appendix to Part 5
Additional Reading