Virtual Teaming – Breaking the Boundaries of Time and Place

Part 1 – Introduction

·        Why the move toward virtual teams?

·        Different ways to work together

·        Virtual teams: Benefits and barriers

·        Communicate, coordinate, and collaborate

·        Trust: A foundation for teamwork

·        Trust builders and trust busters

Part 2 – Joining a Virtual Team

·        Focusing on success

·        A “day” in the life of a virtual team member

·        Recipe for success: Four key ingredients

·        Urgent need to work together

·        Shared accountability

·        Commitment to teamwork

·        Active communication

Part 3 – Getting Started: Considerations, Assessments, and Tools

·        Checklist for virtual teams

·        Leading a virtual team

·        Cultural considerations associated with virtual teams

·        How will you benefit?

·        Individual readiness assessment

·        Sample team start agenda

·        Create a team profile

·        Team operating principles

Part 4 – Technology and Communication

·        What are your options?

·        Common definitions for technology options

·        Benefits of technology-supported teamwork

·        Common communication challenges for virtual teams

·        Tips for successful communication: Online etiquette

·        Guidelines for using voicemail

·        Effective e-mail practices

·        E-mail vs. groupware 

·        Common online communication symbols and acronyms

Part 5 – Case Studies and Review

·        Ten essentials for virtual teams

·        Two case studies of virtual teams

·        Understanding technology and teamwork

·        Test your learning: Games for review and fun

o       Can you unscramble these virtual words?

o       Word search