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Average Starting Salaries for Administrative Support Staff - 2007

The following starting salary information from the OfficeTeam 2007 Salary Guide  is derived from the thousands of job orders handled in the  United States and Canada each year by OfficeTeam staffing managers. Continuing or ongoing salaries are not reported since too many factors -- such as seniority, work ethic, performance and training -- impact a full-time employee’s compensation as a work history develops.  Job descriptions, regional analysis of hiring trends, and selected local salary variances are also included in the Salary Guide.  To obtain a free copy of the Salary Guide,  visit the OfficeTeam Web site, www.officeteam.com or call (800) 804-8367.

Also see link to IAAP research findings and other salary resources below.

Glossary of Job Descriptions

Administrative -- UNITED STATES 

 

 

 

 

Title

2006

2007

%Change

Senior Executive Assistant

$37,000 - $51,000

 $39,000 - $54,750 6.5%

Executive Assistant

$32,000 - $42,000

 $34,000 - $44,750 6.4%

Senior Administrative Assistant

$29,000 - $36,000

 $30,000 - $39,000 6.2%

Administrative Assistant

$26,000 - $31,750

 $26,250 - $34,000 4.3%

Entry-Level Administrative Assistant

$21,500 - $27,750

 $23,000 - $28,500 4.6%

Senior Office/Facilities Manager

$36,500 - $46,250

 $37,500 - $52,000 8.2%

Office/Facilities Manager

$31,250 - $38,000

 $32,500 - $42,000 7.6%

Human Resources Assistant

$25,750 - $34,000

 $26,500 - $35,000 2.9%

Marketing Assistant

$26,500 - $33,000

 $26,750 - $34,000 2.1%

Sales Assistant

$26,000 - $32,250

 $26,250 - $34,000 3.4%

Medical Executive Assistant

$31,250 - $40,750

 $33,000 - $43,000 5.6%

Front Desk Coordinator

$21,500 - $27,000

 $22,000 - $28,250 3.6%

Receptionist

$20,000 - $25,500

 $21,000 - $26,750 4.9%

Senior Customer Service/Call Ctr Rep

$25,750 - $32,250

 $26,500 - $38,000 3.6%

Customer Service/Call Ctr Rep

$20,750 - $28,000

 $21,500 - $29,000 3.6%

Medical Office Administrator

$36,250 - $48,000

 $36,500 - $48,250 0.6%

Project Coordinator

$28,750 - $37,750

 $29,250 - $39,000 2.6%

 Presentation/Graphics Specialist

$31,250 - $35,250

 $32,000 - $43,000 3.1%

Logistics Coordinator

$28,250 - $35,250

 $28,750 - $37,000 3.5%

Figures listed above are average national starting salaries.  See OfficeTeam Salary Guide for regional variances.
- Add up to 9 percent for expert bilingual abilities.
- Add up to 7 percent for Certified Administrative Professional (CAP) or Certified Professional Secretary (CPS) designation.
- Add up to 10 percent for Microsoft Office Specialist Certification.
- Add 10% or more for senior executive assistants supporting C-level executives in large firms.

Administrative -- CANADA 

(figures below are in Canadian dollars)

 

 

 

Title

2006

2007

%Change

Senior Executive Assistant

$41,500 - $52,500

 $44,000 - $56,750 7.2%

Executive Assistant

$37,250 - $47,750

 $39,250 - $50,000 5.0%

Senior Administrative Assistant

$34,250 - $42,750

 $36,000 - $44,500 4.5%

Administrative Assistant

$29,500 - $37,000

 $30,500 - $38,750 4.1%

Entry-Level Administrative Assistant

$25,500 - $30,250

 $27,000 - $31,750 5.4%

Senior Office/Facilities Manager

$38,500 - $51,500

 $41,500 - $55,500 7.8%

Office/Facilities Manager

$35,250 - $44,750

 $35,750 - $46,250 2.5%

Human Resources Assistant

$30,750 - $38,000

 $31,750 - $40,000 4.4%

Marketing Assistant

$30,750 - $39,000

 $32,000 - $41,500 5.4%

Sales Assistant

$30,750 - $38,000

 $31,250 - $39,750 3.3%

Medical Secretary

$30,000 - $43,750

 $31,750 - $43,750 2.4%

Front Desk Coordinator

$27,250 - $34,000

 $28,250 - $35,000 3.3%

Receptionist

$24,000 - $32,250

 $25,500 - $32,750 3.6%

Senior Customer Service Rep

$38,250 - $51,750

 $33,750 - $41,750 4.9%

Customer Service Rep

$25,500 - $34,750

 $27,000 - $35,250 3.3%

Project Coordinator

$33,500 - $44,500

 $34,000 - $45,000 1.3%

 Figures listed above are average Canadian national starting salaries.  See OfficeTeam Salary Guide for regional variances.
- Add up to 13 percent for expert bilingual abilities.
- Add up to 7 percent for Certified Administrative Professional (CAP) or Certified Professional Secretary (CPS) designation.
- Add up to 10 percent for Microsoft Office Specialist Certification.
- Add 10% or more for senior executive assistants supporting C-level executives in large firms.

ADDITIONAL INFORMATION  

Glossary of Job Descriptions

SALARIES FOR ADMINISTRATIVE PROFESSIONALS TO RISE IN 2007
Senior-Level Staff to See Biggest Gains

MENLO PARK, CA -- Base compensation for administrative professionals across the country is expected to rise an average of 3.5 percent in 2007, according to the OfficeTeam 2007 Salary Guide. This reflects continued demand for highly skilled office support and administrative employees.

OfficeTeam is the world’s leading staffing service specializing in highly skilled administrative professionals. The 2007 Salary Guide is based on an analysis of the thousands of job placements managed by the company’s North American offices.

“Firms recognize they must offer competitive compensation to attract the best employees,” said Diane Domeyer, executive director of OfficeTeam. “Senior-level administrative professionals who can manage office activities and other support staff are in especially high demand and may see more significant gains in starting salaries in 2007.”

Skills and Attributes Sought
Employers will seek administrative professionals with demonstrated industry experience and company knowledge who can make immediate contributions to the organization. In addition to superior technical skills, hiring managers also will look for candidates who show initiative and a commitment to continuing education, and can be flexible to meet shifting and expanding work responsibilities.

Industry Trends
Skilled administrative professionals are expected to be in demand in several industries, including manufacturing, financial services and commercial real estate. The healthcare field also will continue to expand its use of experienced administrative personnel, OfficeTeam research shows. Since compensation varies by geographic region, the Salary Guide provides regional variance data to help hiring managers adjust starting salaries for specific markets.

Other key findings from the OfficeTeam 2007 Salary Guide include:

• Senior office/facilities managers can expect starting salaries to rise an average of 8.2 percent, to the range of $37,500 to $52,000.

• Senior executive assistants will see average starting salaries of $39,000 to $54,750, a 6.5 percent increase over this year.

• Sales assistants can expect base compensation in the range of $26,250 to $34,000, an increase of 3.4 percent over 2006.

• Receptionists will see starting salaries increase 4.9 percent, to the range of $21,000 to $26,750 per year.

• Base compensation for customer service/call center representatives will increase 3.6 percent, with starting salaries in the range of $21,500 to $29,000.

• Average starting salaries for data entry specialists will increase 5 percent, bringing base compensation to the range of $21,000 to $26,000 annually.

• Medical executive assistants will see starting salaries increase 5.6 percent, to the range of $33,000 to $43,000 per year.

The Importance of Certification
Certification and specialization can further increase base compensation, as companies continue to seek job candidates with specific expertise. According to OfficeTeam research, employers are willing to pay an average of 7 percent more for designations such as Certified Administrative Professional and Certified Professional Secretary, and an average of 10 percent more for Microsoft Office Specialist Certification. Bilingual applicants can command starting salaries as much as 9 percent higher than non-bilingual candidates.

Starting salary information in the OfficeTeam 2007 Salary Guide is based on the thousands of job orders handled in North America each year by OfficeTeam staffing managers. Continuing or ongoing salaries are not reported since many factors -- such as seniority, work ethic, performance and training -- impact a full-time employee’s compensation as a work history develops.

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Readers can order a free copy of the OfficeTeam 2007 Salary Guide by visiting www.officeteam.com or calling (800) 804-8367.

 
OfficeTeam has more than 300 locations worldwide and offers online job search services at www.officeteam.com

Average Salaries for Administrative Support Staff



Average Salary and Employee Benefits Information
International Association of Administrative Professionals (IAAP)
"Profile of Administrative Professionals Survey" - February 2005
In early February 2005, a total of 15,000 IAAP members were randomly selected and asked to participate in a benchmarking survey designed to gather current data on job titles, key responsibilities, demographics, average salaries, job satisfaction, technology usage, training needs and other key issues relating to today’s administrative professionals. More than 3,200 members answered the online survey by the February 26 response deadline. Below are survey results relating to average salaries and employee benefits.

Survey results based on 3,200 total responses

Current job title

Administrative assistant 30%
Executive assistant  18%
Executive secretary  6%
Office manager or supervisor 5%
Secretary  5%
Administrative secretary 4%
Administrative coordinator  3%
Assistant to [exec title]     2%
Administrative manager 1%
Other (click link below for listing)
“Other” titles include many closely related to those listed above, plus various titles using words such as specialist, coordinator, associate, or specialized business types or functions such as legal, accounting, medical, human resources, etc.)		 27%

IAAP member current annual base salary income (in U.S. dollars)

Less than $15,000  1%
$15,000–$24,999 7%
$25,000–$29,999 10%
$30,000–$34,999 17%
$35,000–$39,999 19%
$40,000–$44,999 16%
$45,000–$49,999  13%
$50,000–$54,999  7%
$55,000–$59,999 5%
$60,000–$64,999 2%
$65,000–$69,999 1%
$70,00+   2%

Wages paid per hours worked or salary

Hourly 54%
Salary 46%

 Eligible for...

Overtime 59%
Bonus  36%
Comp time  35%
Flex time  33%
None 15%

Work status

Full time
(minimum 37 hours per week)   		 96%
Part time
(less than 37 hours per week) 		3%
Full time via temporary agency 0.8%
Part time via temporary agency     0.2%

 Average number of work hours per week

15-20 1%
21-26 0.5%
27-31 0.5%
32-36 3%
37-42 82%
43+ 13%

Fringe benefits received

Vacation 97%
Sick leave  88%
Life insurance  86%
Dental 83%
Health care 79%
Major medical 73%
401k 72%
Tuition/educational assistance 69%
Long-term disability    67%
Short-term disability 64%
Pension plan 57%
Optical   52%
Credit union 43%
Flex time 33%
Health club membership 22%
Stock options  21%
Deferred income 18%
Profit sharing  17%
Child care 9%
Elder care 5%
None 1%
OTHER  

Rating of factors contributing to most recent salary increase
(On scale of 1 to 10; 10 being most significant factor; 0 being least significant factor)

Merit 7.1
Annual/automatic 5.7
Increased responsibility  4.8
Cost of living  4.5
New technical skills  2.9
Continuing education  2.2
Promotion 2.1
Certification attainment 2.1
OTHER  

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ADDITIONAL SALARY RESEARCH RESOURCES

Additional data about average salaries is available from a variety of sources, including

U.S. Bureau of Labor Career Outlook       http://www.bls.gov/oco/ocos151.htm

Salary.com        www.salary.com

Monster.com       www.monster.com

Also check classified help-wanted ads in your local newspaper and other staffing firms for a general idea of average salaries in your community.

Average Secretarial/Administrative Support Salaries,
Historical Information, Various Surveys, 1951-2005

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