Resources for Administrative Professionals

IAAP is the hub of information for the administrative profession. Use the articles below to help you shape your administrative career and learn new office skills. Learn about the benefits of becoming an IAAP member here.

These days, it’s common for administrative professionals to attend meetings and collaborate with colleagues from places other than offices. Whether you’re working from a conference room, hotel lobby, or the comfort of your own home, you need tools to help you work effectively in a...

Holidays and healthy habits
The formula is fitness, food and a little magic

What do you think when you hear the word “healthy?” Do you think good health or bad? No more ...

In her 11-year career as an office manager, Debra Irene shared the mission and core values of her employer, a vibrant and growing U.S. energy company. She had reason to feel secure in her job—until the company sold.

Her boss, the founder, would be stepping down. Suddenly, he would...

OfficeTeam and IAAP have partnered on a new research project called Office of the Future, which examines how evolving workplace...

Visit the St. Louis campus of Boeing and you’ll soon discover that Antoinette Smith, CAP-OM, not only knows every inch of the campus, but that most...

High-performing teams are a necessary driver for a competitive advantage in today’s global business environment. There are strategies to create and nurture functional, supportive teams that lead to innovative and successful outcomes.

Tom Blanchard opines, “None of us is as...

The playground seems like a place for play - an unlikely place to take our professional cues. It turns out, however, that some of the most common childhood habits can actually work as resiliency-building tools.
Children often have naturally resilient tendencies – think about a toddler...

Albert Einstein’s undeniable words of wisdom ring true, even in the boardroom, “Peace cannot be kept by force. It can only be achieved by understanding.”

Conflict in a professional relationship or within a team is typically the result of miscommunication, personality...

I had a goal of increasing my technical knowledge while attending EFAM. To that end, I attended the...

Picture it: a small ballroom, round tables with 10 chairs each, and over 500 Administrative Professionals looking forward to pearls of wisdom at the...