Resources for Administrative Professionals

IAAP is the hub of information for the administrative profession. Use the articles below to help you shape your administrative career and learn new office skills. Learn about the benefits of becoming an IAAP member here.

The wave of office technology is now a tsunami, according to a recent report. It’s a trend that’s rapidly washing away old tools and techniques and creating a new ecosystem for business: collaborative, mobile, adaptable, responsive and informative.

A new report from...

The team here at IAAP is ever vigilant for tools and techniques that can make life at work and home at least a little easier for administrative professionals. Cloud technology is amazing because it allows bright people to relatively quickly...

I read an article listing the top things never to say to your boss. It was a ridiculous article that focused on the boss’s needs and made employees sound like whiny self-centered complainers, which in my professional experience this is very rarely the case.

The vast majority of...

Administrative professionals are often at a loss to explain to others what they do. I've heard or read this complaint many times from...

In case you hadn't noticed, mobile technology is in the office and it's here to stay. About 60 percent of the world's administrative professionals say they don't need to be in the office to be productive,...

"Secretary and administrative assistant" continues to be the most common job for women in the U.S., according to the most recent census figures from the federal Census Bureau. This has been the case for more than 60 years. The trend has sparked a flurry of interest in the news media...

By Marlene Weaver

After more than 40 years of work experience I still look back to my early career and realize that a mentor had a huge impact on my success. My mentor gave me support, guidance, and self-confidence.

In 1971 I was 17 years old, had just graduated...

Our social, family, and work lives are in constant flux.  Our daily life is changing incredibly fast and in diverse ways. We are constantly presented with new demands at work. We have a wider variety of opportunities including more extracurricular activities for our kids, expanding work...

Finding the right holiday gift for co-workers and managers is hard work. It’s challenging enough to locate just the right purchase for our family and friends, people we know well and love. Now you have to buy something that strikes the perfect balance of not too cheap, nor too expensive;...

By Tarah Remington Brown
IAAP Marketing Manager

The New Year is traditionally a time for reviewing what you’ve accomplished and what you’d like to...