Resources for Administrative Professionals

IAAP is the hub of information for the administrative profession. Use the articles below to help you shape your administrative career and learn new office skills. Learn about the benefits of becoming an IAAP member here.

U.S. News & World Report included administrative professionals in its "Best Jobs of 2012" list, which was released this morning. Both "...

When you ask your employees to attend a meeting or complete a task, do they snap into action, or do their eyes seem to glaze over the moment you make a request? You may not think it’s a big deal if your staff members aren’t excited about doing their jobs, as long as they’re...

The 2008 collapse of the U.S. economy devastated countless lives, and many Americans are losing hope for the future. Millions of people have lost their jobs, have no health insurance, and are struggling their bills and care for their families. There were 2.9 million properties foreclosure...

When holiday season approaches, it’s always stressful to consider what you’ll buy for all of your relatives and friends. When you add in your office co-workers you’ll end up with an even larger headache. When it comes to your colleagues, any gift—or lack thereof—is...

Texting and social media have spawned a digital shorthand that's increasingly encroaching on the office. The proper use of capitalization seems to have become one of the primary victims of this trend in post-modern communication. Missing, misplaced or misused capitalization can make an...

It’s 8 a.m., April 15. President Elect Tamra Goodall, CPS/CAP is standing in front of a group of incoming division presidents...

When you've got a huge project and the afternoon drag, the best thing might be to avoid the coffee machine and find a few co-workers instead.

A new study published in the American Psychological...

The concept of managing your boss sounds a bit unrealistic and probably sounds a bit cliché to some. In the traditional sense, bosses manage their staff, not the other way around. Think of it from a different perspective. Management should be considered an upward and downward process because the...

The economy still hasn’t swung back from 2008’s devastating crash, and businesses everywhere are hurting. Even if you were lucky enough to avoid a layoff, you may still be worried that your company is in trouble.

If you’re at risk of losing your job, you’ll be in a...

Q. I'm thinking of going back to school to pursue a college degree. What type of degree is most valuable to administrative professionals?

A. Here are some things to consider:

  • See what degrees are valued in your...