Resources for Administrative Professionals

IAAP is the hub of information for the administrative profession. Use the articles below to help you shape your administrative career and learn new office skills. Learn about the benefits of becoming an IAAP member here.

Those working in administrative professions often hear how concrete skills are a must for success. You need your Certified Administrative Professional certification and your Microsoft Office Suite certification. These are necessary, but they are not enough.

Tangible skills are essential...

About the time you think you’ve seen and heard everything, think again. These days, something new—something unexpected, bold or just plain crazy—can go viral and get worldwide attention with millions and millions of hits on YouTube.

As an example, we give you Joey.

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“When you hold onto your history, you do it at the expense of your destiny.”
--Bishop Jakes

IAAP has a wonderful history. There might be information about your association’s past you might not even know...

Being an administrative assistant is hard work, really hard work. It’s a stressful, chaotic, always-on-call kind of job that can leave even the most seasoned administrative professionals wiped out some days. (As a 22-year veteran of this industry, I can attest to this!)

Our jobs can...

Virtually everyone leaves some sort of “digital footprint” these days with their internet activity, and it’s important to make sure your online reputation is positive. For those in the job market, it’s critical to...

As an administrative professional, you are the gatekeeper, travel coordinator, expense tracker, concierge, scheduler, event manager and overall go-to person for everything. Every day is different and everyone knows you are the one who has all the answers.

Here...

You are being ignored. No one likes being ignored, but people are deleting your emails without even reading them. You’re writing these updates and memos and you’re attaching minutes and agendas for meetings, yet when everyone shows up, it’s quickly evident that no one read the...

The landscape of the administrative profession has evolved. Many administrative and office professionals are doing more with less and are being asked to step into supervisory roles on top of it. After personally speaking with many IAAP...

Have you heard about the exciting new initiative at IAAP? We want your ideas and opinions. We need them. We’re looking for a few good men and women to be the 2014-2015 IAAP Association...

Microsoft Excel is almost legendary for its ability to create ugly charts. The default settings often contain too much “bling.” Chart controls are numerous and intimidating, so many people choose to just leave them alone. As a result, you’ll see a lot of charts that look like...