Resources for Administrative Professionals

IAAP is the hub of information for the administrative profession. Use the articles below to help you shape your administrative career and learn new office skills. Learn about the benefits of becoming an IAAP member here.

Travel planning – whether it’s for yourself or your executive – can be a harried experience if you’re not a seasoned pro. There are so many decisions to make. Where to stay? How to get there? Where to eat? What to bring? When to go? The wrong choice could leave you or,...

If something happened and you missed work for a week, two weeks, or even a month, could your coworkers step in and fulfill your responsibilities without a major interruption to your office? Are your daily procedures documented for easy reference? Does your manager or executive really know ...

By Sudhir Diddee

Administrative professionals are the ultimate multitaskers. They often find...

Ever show up to a hotel and find that it looks nothing like the plush, comfortable accommodations featured on the website? Have you purchased a plane ticket only to find that there are additional charges for online check-in and selecting a seat? Worse yet, have you ever subjected your executive...

Many of us already know how valuable administrative professionals are, but a new OfficeTeam survey confirms it! Nearly all (94 percent) of senior managers interviewed said...

No matter your day-to-day responsibilities or your specific role in your organization, you are a leader. Honing your leadership skills in the workplace helps you gain confidence, improves your work satisfaction, strengthens your resume, and sets you up for success in all you do! You and your...

Many of us are just plain over-committed. As we honor administrative professionals during Administrative Professionals Week, I'm going to ask you to make one more commitment, this time to yourself: Start "un-committing."

Although there are a lot of deep and interesting...

By Barbara Ellis

When starting a job search, personal branding should be at the top or your priority list. A strong personal brand helps you to stand out in a crowded job market and distinguishes you from the competition where other traditional indicators might not.

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One of the ever-present evils that stalk writers like me are cliches. I'm certainly not the only person haunted by those ghosts, though. Modern pop culture and digital communication technology make it all too easy for this plague to...

By Tatiana Sehring

Career performance and leadership development are intriguing topics to me both as a team leader and for my own professional growth. I’ve always been driven to take on challenging roles, to...