Resources for Administrative Professionals

IAAP is the hub of information for the administrative profession. Use the articles below to help you shape your administrative career and learn new office skills. Learn about the benefits of becoming an IAAP member here.

The link between money and happiness is tough to unravel. It's a tugging match between esoteric thirsts like love and satisfaction, and very real demands like food and shelter. But a recent report involving...

Early every morning on the commute to work, ...

Two interesting trends have started to emerge among administrative professionals. The first is an increase in the number of administrative professionals who are now working on a freelance basis, either by choice...

I used to believe that all mature, working adults in modern business understand the value of professional development and certification. A surprising question I recently fielded proved me wrong. I've learned...

According to the Pew Research Center, one of every eight Americans aged 40 to 60 is raising a child and caring for a parent, either physically, financially or both. Seven to 10 million adults are caring for aging parents from a long distance.

This midlife group is called the Sandwich...

The administrative profession has certainly seen its share of changes since 1942 when IAAP was formed. Back then, manual typewriters were an essential for support staff. Today, typewriters are considered dinosaurs, relics no longer found in...

By Ross Shafer:

I'm always stunned when I hear an administrative professional say, "I don't have the authority to make that decision." You're kidding, right?! You spend more time in the belly of the beast than the boss.

Everything important...

You should be on Twitter if you're not already. Despite the fact that it has become one of the largest and most ubiquitous social media websites (with half a billion members, by one count...

IAAP members are a passionate group. They're serious about being the best at their jobs. A cursory glance at the IAAP Web Community reveals people who are focused and determined. This is...

It used to be that our lives were fairly predictable. Go to high school, find a spouse, have 2.1 kids, live in a house with a picket fence, find a good job and stay there until we retired with a gold watch on our wrist, then gracefully pass away.

Some of us might have a couple of jobs in...