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<title>FREE WEBINAR-1 Recert Point</title>
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<lastBuildDate>Sat, 18 Apr 2026 20:19:42 GMT</lastBuildDate>
<pubDate>Fri, 8 Apr 2016 15:52:57 GMT</pubDate>
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<title>FREE WEBINAR-1 Recert Point</title>
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<description><![CDATA[<p><span style="font-family: Arial;"><strong style=""><font size="3">The Tulsa LAN is hosting a FREE meeting online and in-person. &nbsp;Speaker Jp Jones will teach us about Customer Service: Serving YOUR Customer in any Employment Hierarchy. &nbsp;</font></strong></span></p>
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<p class="" style="margin-bottom: 0.0001pt;"><span style="color: black; letter-spacing: 0.4pt;">Learner Outcomes:</span><span style="letter-spacing: 0.4pt;"><br>
</span><span style="color: black; letter-spacing: 0.4pt;">• Attendees will be able to see their “customer” from a fresh perspective and easily identify the customer within their job hierarchy—even those that do not deal with the general public.</span><span style="letter-spacing: 0.4pt;"><br>
</span><span style="color: black; letter-spacing: 0.4pt;">• Attendees will have an arsenal of tools for marketing themselves to their customer to improve customer loyalty and produce positive experiences for all involved.</span><span style="letter-spacing: 0.4pt;"><br>
</span><span style="color: black; letter-spacing: 0.4pt;">•&nbsp;Attendees will work through scenarios for relating to negative customer situations and thinking pro-actively to produce positive solutions and outcomes resulting in a happy customer.</span></p>
<p class="" style="margin-bottom: 0.0001pt;"><span style="color: black; letter-spacing: 0.4pt;">&nbsp;</span></p>
<p class="" style="margin-bottom: 0.0001pt;"><span style="color: black; letter-spacing: 0.4pt;"></span><span style="letter-spacing: 0.5px; font-family: Arial;">JP Jones wears many hats. &nbsp;Among them are graphic designing, web designing, social media marketing, teaching, book publishing, blogging, and writing. &nbsp;The author of "</span><a href="http://marketyourselfforbeginners.com/" target="_blank" style="letter-spacing: 0.5px; font-family: Arial;">Market Yourself: A Beginner's Guide to Social Media</a><span style="letter-spacing: 0.5px; font-family: Arial;">", "</span><a href="http://www.31daysofmarketing.com/" target="_blank" style="letter-spacing: 0.5px; font-family: Arial;">31 Days of Marketing</a><span style="letter-spacing: 0.5px; font-family: Arial;">" and her newest series, </span><a href="http://www.abcsforentrepreneurs.com/" target="_blank" style="letter-spacing: 0.5px; font-family: Arial;">ABCs for Entrepreneurs</a><span style="letter-spacing: 0.5px; font-family: Arial;">, JP is the owner of </span><a href="http://www.paige1media.com/" target="_blank" style="letter-spacing: 0.5px; font-family: Arial;">Paige1Media</a><span style="letter-spacing: 0.5px; font-family: Arial;"> &amp; </span><a href="http://www.paige1publishing.com/" target="_blank" style="letter-spacing: 0.5px; font-family: Arial;">Paige1Publishing</a><span style="letter-spacing: 0.5px; font-family: Arial;">, a graphic design firm and publishing company that work with domestic and international clients on projects ranging from basic logo development to magazine and book design.</span></p>
<p><span style="font-family: Arial;">She is also the co-founder of <a href="http://www.collipsis.com/" target="_blank">Collipsis Web Solutions, LLC </a>which handles web design and development for clients around the world. &nbsp;Jones has also served as an adjunct instructor at Oral Roberts University in Tulsa, OK, teaching classes for the communications department.&nbsp;</span></p>
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<p><span style="font-family: Arial;">Date: Thurs., April 28, 2016</span></p>
<p><span style="font-family: Arial;">Time: 6-8 p.m. CST &nbsp;(Networking starts at 6 p.m. and the program is from 6:30-7:30 p.m.)</span></p>
<p><span style="font-family: Arial;">Recertification point for live participation: 1</span></p>
<p><span style="color: rgb(0, 0, 0); letter-spacing: 0.5px; font-family: Arial;">&nbsp;</span></p>
<p><span style="font-family: Arial;"><span style="color: rgb(0, 0, 0); letter-spacing: 0.5px; font-family: Arial;">Door prizes will be drawn after the program. &nbsp;Prizes include Jp Jones' books mentioned above.</span>&nbsp; &nbsp;</span></p>
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</span></p>
<p><span style="font-family: Arial;"><strong>Online participation is very limited! &nbsp;<a href="https://www.eventbrite.com/e/iaap-tulsa-virtual-lan-customer-service-serving-your-customer-in-any-employment-hierarchy-tickets-22742246672" target="_blank">Sign-up today!</a>&nbsp;</strong></span><br>
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<pubDate>Fri, 8 Apr 2016 16:52:57 GMT</pubDate>
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