This hard-copy book is a great resource on important office skills. Work through it on your own, or purchase for your group to study together.
The corresponding assessment may be purchased separately through the catalog (ideal for group study). The book and assessment bundle is also available in the catalog.
Book Description:
Becoming a supervisor for the first time usually comes with mixed emotions and a lot of questions. Will you be able to help others in ways no one did for you? Can you manage people effectively when they used to be your peers? Where do you start? Get the answers to all your questions and learn to be an effective and confident leader.
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