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| 8/21/2018 at 2:28:03 PM GMT |
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CAP SmartBook app troubleshooting
Hello, I just joined the community yesterday. I purchased the $99.3-month access to SmartBook. However, I am having difficulties launching it from my phone. I have downloaded the McGraw-Gill app and tried to access via learn@iaap. After I hit "launch", all I get is a white screen. Is this an app problem, or is this related to the technical difficulties that the IAAP learn website had on Monday 8/20/18?
Thank you kindly for any response.
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| 8/21/2018 at 2:36:55 PM GMT |
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Patricia I used the SmartBook to take the exam in the Spring and found that it did not always function well on my phone or my iPad, unfortunately. I used the traditional book when out and about and my laptop when studying at home. Seems like there might still be a few bugs that need to be worked out for full functionality. Just my two cents. Good luck!
Sheri Biggerstaff, CAP
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| 8/21/2018 at 3:01:28 PM GMT |
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Welcome Patricia!
Rhonda Schenk, CAP, OM
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| 8/21/2018 at 3:27:35 PM GMT |
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Welcome! I ended up using the actual book and the electronic version on my PC, not my iPhone or iPad. I found the quizzes in the electronic version to be very helpful. Oh, and my 11 year old daughter made me flashcards. ;-) Best of luck!
Nicole Cangey CAP OM
Administrative Coordinator
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| 8/21/2018 at 9:48:42 PM GMT |
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The SmartBook does not work on your phone or tablet, unfortunately.
Stacey D. Roberts, CAP
Executive Assistant | Boone Hospital Center
1600 E. Broadway, Box 1 | Columbia, MO 65201
Office: 573-815-3206| Fax: 573-815-2638
stacey.roberts@bjc.org
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| 8/22/2018 at 12:19:29 AM GMT |
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Welcome and best of luck!
“….everybody needs a chance and a champion.” Secretary Hillary Rodham Clinton
Member of Excellence 2018-2019
Specialty Certificate: OM
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| 8/22/2018 at 2:04:30 PM GMT |
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| 8/26/2018 at 1:27:40 PM GMT |
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Hi, Patricia. Welcome to the Social Link community and best wishes on your studies!
Linda R. Perry, CAP, OM, PM, TA, Notary
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| 8/27/2018 at 7:20:51 PM GMT |
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Hi, Patricia,
McGraw-Hill is working on allowing the functionality on tablets. We will let you know when it is back up and running.
Thank you!
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| 8/29/2018 at 3:20:26 PM GMT |
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I was unable to use the app on my phone. I could use it on my laptop and my desktop but not from my phone or iPad. Jackie
Jackie Cotton, CAP, OM, TA
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