FREE WEBINAR-1 Recert Point
The Tulsa LAN is hosting a FREE meeting online and in-person. Speaker Jp Jones will teach us about Customer Service: Serving YOUR Customer in any Employment Hierarchy.
Learner Outcomes:
• Attendees will be able to see their “customer” from a fresh perspective and easily identify the customer within their job hierarchy—even those that do not deal with the general public.
• Attendees will have an arsenal of tools for marketing themselves to their customer to improve customer loyalty and produce positive experiences for all involved.
• Attendees will work through scenarios for relating to negative customer situations and thinking pro-actively to produce positive solutions and outcomes resulting in a happy customer.
JP Jones wears many hats. Among them are graphic designing, web designing, social media marketing, teaching, book publishing, blogging, and writing. The author of "Market Yourself: A Beginner's Guide to Social Media", "31 Days of Marketing" and her newest series, ABCs for Entrepreneurs, JP is the owner of Paige1Media & Paige1Publishing, a graphic design firm and publishing company that work with domestic and international clients on projects ranging from basic logo development to magazine and book design.
She is also the co-founder of Collipsis Web Solutions, LLC which handles web design and development for clients around the world. Jones has also served as an adjunct instructor at Oral Roberts University in Tulsa, OK, teaching classes for the communications department.
Date: Thurs., April 28, 2016
Time: 6-8 p.m. CST (Networking starts at 6 p.m. and the program is from 6:30-7:30 p.m.)
Recertification point for live participation: 1
Door prizes will be drawn after the program. Prizes include Jp Jones' books mentioned above.
Online participation is very limited! Sign-up today!